Civil Rights

Title VI Program

Filing a Complaint

Complaints (in English or Spanish) may be filed by any person who believes that he or she has been excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any Arizona Department of Transportation (ADOT) service, program or activity, and believes the discrimination is based upon race, color, national origin, gender, age, disability, economic status or limited English proficiency. Complaints will be accepted in writing only and may be filed with ADOT's Civil Rights Office.

A signed, written complaint must be submitted within 180 days of the alleged discriminatory act (or latest occurrence). Complaints may be filed with the following agencies:

In the event the complaint is against ADOT, the complaint will be forwarded to FHWA, FTA, FAA or NHTSA for investigation.

All complaints should contain:

  • The name, address, telephone number and signature of the complainant.
  • The facts and circumstances surrounding the claimed discrimination, including date of allegations, and the basis of the complaint (e.g., race, color, national origin, gender, disability).
  • Any names of persons, if known, that the investigator could contact for additional information to support or clarify the allegations.
  • The corrective action being sought by the complainant.

For questions or to file a complaint, contact:

ADOT Civil Rights Office
Lucy Schrader
Title VI Nondiscrimination Program Manager
206 S. 17th Ave.
Room 183, MD 155A
Phoenix, AZ 85007
Phone: 602.712.8946