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Driver license service providers increase under ADOT program

Authorized Third Party expansion makes it easier, more convenient to obtain a new license
April 25, 2014

PHOENIX – Arizona residents will soon have more options for obtaining a driver license or identification card. The Arizona Department of Transportation Motor Vehicle Division is increasing the number of Authorized Third Party providers able to process driver license transactions.

Four existing businesses are scheduled to expand their operations by mid-June. Beginning April 28, Third Party MVS Services, Inc., located in Mesa, will offer driver license services. Other businesses set to add driver license services are Montes Multiple Services LLC, located in Yuma, on May 12; GG & D Financial & Check Cashing LLC, at their west Phoenix location, on May 27; and Ginger’s Title & Auto, located in Sierra Vista, on June 9. Additional Authorized Third Party businesses are expected to offer driver license services during the remainder of 2014 and beyond.

The Authorized Third Party businesses will be able to complete identification card and all phases of driver license application processing for Class D and G operator licenses, including conducting the knowledge and road skills examinations.

Authorized Third Party service providers have been successfully processing primarily title and registration transactions for more than 20 years with a limited few also conducting driver license services. As Arizona continues to grow, the expansion in the driver license program will give customers more options in carrying out this important transaction. The growth in the program was made possible by the passing of House Bill 2183 in the 2013 Arizona legislative session. This expansion means seven Authorized Third Party offices around the state now offer driver license services.

“Authorized Third Party businesses are private companies that contract with ADOT to conduct motor vehicle services, providing customers with options and expanded service opportunities. The program has grown over the years and there are now 147 locations statewide,” said Stacey Stanton, director of ADOT’s Motor Vehicle Division. “ADOT oversees the businesses to ensure that stringent operational requirements are being followed and the Motor Vehicle Division provides Authorized Third Party employees with extensive training to assure proficiency is demonstrated by the businesses. Customers can feel confident using Authorized Third Party offices.”

Prior to the current program expansion, there were three Authorized Third Party offices that processed driver licenses: Academy of Driving Motor Vehicle Center, located in Tucson; Western Motor Vehicle, located in Phoenix; and MVP (Motor Vehicle Processing), located in Willcox.

In order to qualify to provide driver license processing, an Authorized Third Party must meet the requirements specified in Arizona law.

“GG & D Financial is looking forward to continuing its partnership with the Arizona Department of Transportation Motor Vehicle Division to offer this expanded service,” said Director of Operations Ron Neagle. “We believe that both new and existing customers will greatly appreciate the convenience of driver license services being available at the same locations as the existing title and registration services.”

Civil RightsTitle VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA)
  • Pursuant to Title VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA), ADOT does not discriminate on the basis of race, color, national origin, age, sex or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at 602.712.8946 or at Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.
  • De acuerdo con el título VI de la Ley de Derechos Civiles de 1964 y la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés), el Departamento de Transporte de Arizona (ADOT por sus siglas en inglés) no discrimina por raza, color, nacionalidad, edad, género o discapacidad.  Personas que requieren asistencia (dentro de lo razonable) ya sea por el idioma o por discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles al 602.712.8946 o en Las solicitudes deben hacerse lo más pronto posible para asegurar que el equipo encargado del proyecto tenga la oportunidad de hacer los arreglos necesarios.