Complaints (in English or Spanish) may be filed by any person who believes that he or she has been excluded from participation in, or denied access to, programs or activities; denied benefits or services; or subjected to discrimination on the basis of race, color, national origin, or disability.
Complaints forms can be faxed, emailed, or mailed upon request.
A signed, written complaint must be submitted within 180 days of the alleged discriminatory act (or latest occurrence). Complaints may be filed with these agencies:
All complaints should contain these elements:
- The name, address, telephone number and signature of the complainant
- The facts and circumstances surrounding the claimed discrimination, including date of allegations, and the basis of the complaint (e.g., race, color, national origin, gender, disability)
- Any names of persons, if known, whom the investigator could contact for additional information to support or clarify the allegations
- The corrective action being sought by the complainant
If you require assistance completing a complaint form please contact us at 602.712.8946.
Questions or comments about ADOT's External ADA Program can be directed to:
ADOT Civil Rights Office
206 S. 17th Ave., MD 155A
Phoenix, AZ 85007