Programs and Partnerships


Partnering Evaluation Program (PEP)

The Office of Partnering has developed a unique and highly effective process of evaluation and measurement known as the Partnering Evaluation Program (PEP). The purpose of PEP is to measure the performance of teams relative to their ability to work together. The result is an array of processes that allows teams to measure team successes accurately; identify, track, and correct or take action against issues that require attention; and provide valuable feedback throughout the life of the team activity. PEP is flexible in that it allows team participants to determine what the team goals are and how they are defined.

All team members participate in regular evaluations, and their responses provide feedback that is paramount to the success of the team. Results of evaluations are tabulated and discussed at all partnering team meetings.

PEP identifies and interprets the data components of each team’s activities. The criteria used to measure the progress of team objectives include five standard goals: quality, communication, issue resolution, teamwork and schedule. Each standard goal contains a subgoal that defines exactly what each goal means to the team as a whole. The result is that teams can work together toward meeting common, clearly defined goals. PEP allows teams to add up to five additional goals and subgoals depending on the needs of each team.

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.