Business Engagement and Compliance

Small Business Bill of Rights

Arizona Revised Statute (A.R.S.) § 41-1001.01 requires state agencies to post a Small Business Bill of Rights on the agency's website. Below is the Arizona Department of Transportation’s Small Business Bill of Rights, with references to applicable sections of statute.

ADOT's Small Business Bill of Rights: Relevant Statutory Provisions

Definitions: A.R.S. § 41-1001

Regulatory Bill of Rights; Small Businesses: A.R.S. § 41-1001.01

Inspections and Audits; Applicability; Annual Report: A.R.S. § 41-1009

Traffic Survival Schools:  A.R.S. § 28-3416 and A.R.S. § 28-3417

Motor Vehicle Dealer Licenses: A.R.S. § 28-4366

Authorized Third Parties: A.R.S. § 28-5107 and A.R.S. § 28-5108


Whom to Contact

If you have any questions or concerns, please contact the Arizona Department of Transportation by using our online form or by calling one of these numbers:

Don Cassano
Ombudsman
Arizona Department of Transportation
Phone: 602.712.4371
Email:dcassano@azdot.gov

If you have made a reasonable effort to resolve any problems with the Arizona Department of Transportation and have not been successful, you may contact this resource:

Arizona Ombudsman-Citizens' Aide
3737 N. Seventh St.
Suite 209
Phoenix, AZ 85014
Phone: 602.277.7292
Phone: 800.872.2879 (Arizona outside Phoenix metro area)
Fax: 602.277.7312
Email: ombuds@azoca.gov

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.