Transportation Systems Management and Operations

Traffic Maintenance and Management

Traffic Operations Center

The 2,100-square-foot control room includes 32 video monitors mounted on a wall and large screens used to display traffic speed and weather information. There are four workstations in the control room. Operators at two of the stations monitor traffic in the Phoenix metro area, and the operators at the other two stations monitor traffic throughout the remainder of the state. There are 15 operators that work various shifts to ensure that there is 24-hour coverage in the control room. TOC staff constantly monitor the Department of Public Safety (DPS) Computer Aided Dispatch (CAD) system, speed maps and CCTV monitors. When staff become aware of an incident, they use cameras to verify the incident and determine the appropriate response (e.g., dispatch DPS and/or ADOT staff, post messages on one or more Dynamic Message Signs [DMS], enter information into the Highway Condition Reporting System (HCRS), which automatically places this information into the 511 system, etc.). ADOT staff anywhere in the state of Arizona can also input information into HCRS regarding construction and maintenance activities on the 6,000-mile state highway system. Five valley television stations have access to live CCTV camera feeds from ADOT's cameras to show freeway conditions.

Contact Us

Derek Arnson, CPM, M.Ed.
Traffic Management Group Manager 
602.712.8878

James Minton
TOC Control Room Supervisor
602.712.6988

ITS Operations

Provides optimized traffic signal timing and, in some areas, coordination/progression from signal to signal in the Phoenix Metro area. They also assist the regions in the state outside the Phoenix area with their signal timing and progression.  The ITS Ops team is also in charge of monitoring and adjusting the Ramp Meters so as to avoid congestion on our freeways.  They help in developing and deploying the latest in ITS technologies on a number of different projects.

Contact Us

Vacant
ITS Ops Supervisor

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Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.