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Need a driver license? More Authorized Third Party offices now do that

MVD customer service options continue expanding statewide
January 11, 2017

PHOENIX – One of the most common Arizona Department of Transportation Motor Vehicle Division transactions just got a bit easier with the addition of more Authorized Third Party providers permitted to offer driver license services including road testing, written testing and photos.

There are now 22 third-party providers, operating at 33 locations, authorized to offer these transactions. To do so, they must meet stringent qualifications set by MVD.

These services are provided at all MVD offices and require an in-person visit. Customers looking for convenience may wish to consider an Authorized Third Party.

“Partnering with Authorized Third Party providers is a very successful example of government and the private sector cooperating to offer outstanding customer service,” Motor Vehicle Division Director Eric Jorgensen said. “These offices are a convenient and popular supplement to MVD locations. Having more of them offering driver licenses is another great example of MVD getting people out of line and safely on the road.”

All Authorized Third Party providers must follow MVD guidelines and are monitored for compliance. Operators that offer driver license services have additional requirements, including having been a third-party provider for at least three years, conducting at least 1,000 transactions per month for one year, having an appropriate facility and meeting certain financial requirements.

With several more Authorized Third Party locations expected to open before the end of the year, information about which offices provide driver license services can be found at ServiceArizona.com or azdot.gov/mvd

The Arizona Ombudsman – Citizens Aide helps citizens to resolve ongoing issues with State Agencies.

Civil RightsTitle VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA)

Pursuant to Title VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA), ADOT does not discriminate on the basis of race, color, national origin, age, sex or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el título VI de la Ley de Derechos Civiles de 1964 y la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés), el Departamento de Transporte de Arizona (ADOT por sus siglas en inglés) no discrimina por raza, color, nacionalidad, edad, género o discapacidad.  Personas que requieren asistencia (dentro de lo razonable) ya sea por el idioma o por discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más pronto posible para asegurar que el equipo encargado del proyecto tenga la oportunidad de hacer los arreglos necesarios.