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Need that road test to get a license? Make appointment online

Convenient method sets time, removes guesswork
May 09, 2018

PHOENIX – Taking a road test to get a driver license can be filled with worry for some people. But one thing that won’t cause anxiety is scheduling the test because it’s among the many online service features available from Arizona Department of Transportation Motor Vehicle Division.
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Online scheduling for road test appointments has been available for some time, and it’s proven to benefit customers in several ways.

“Online appointments take the guesswork out of when you can take a road test,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards. “Customers simply go to ServiceArizona.com to make their appointment knowing that when they arrive at an MVD location, they will be assured of getting the test done. There’s no more going to an office and hoping that an appointment is available. It saves our customers from taking needless trips and keeps wait times shorter so we can get Arizonans out of line and safely on the road.”
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This innovation began in 2016 and results from implementation of the Arizona Management System championed by Governor Doug Ducey. MVD employees are encouraged every day to find ways to improve customer service, and changes like this have helped lower the average door-to-door time to less than 30 minutes at urban offices.

To make an online road test appointment click on the “MVD Office Appointments” tab at ServiceArizona.com.

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Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.