Media Center

 

ADOT News Release

For additional information:

ADOT Media Relations

news@azdot.gov

800.949.8057

 

Pass the learner’s permit test? Schedule a time to pick it up

Online scheduling means a smooth ride at the MVD office
July 31, 2018

PHOENIX – Getting a learner’s permit used to mean that mom, dad or a guardian had to take a lot of time out of the day to go to an Arizona Department of Transportation Motor Vehicle Division office with their teen to pick up the permit once the written test is passed.

No more.

MVD is now offering office appointments scheduled online to accommodate customers’ schedules.

“We’re adding more online features to make it easier for Arizonans to get out of line and safely on the road,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards. “The Permit Test @ Home has proven to be extremely popular because it allows parents and teens to spend time at home learning about the rules of the road and taking the test when it’s convenient for them. “

“Making it possible to schedule an MVD office appointment to get the permit itself adds a higher level of convenience. It also means our offices can more strategically manage our services and help all of our customers more quickly,” she added.

To make an appointment, customers can go to ServiceArizona.com and click on the “MVD Office Appointments” tab.

This is the third MVD service to offer online scheduling. Customers can also schedule road tests for driver licenses as well as make an appointment to obtain the Voluntary Travel ID.

For more information: azdot.gov/mvd.

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.