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Avoid social media pitches selling driver license test answers

Information on state law, rules of the road is always free
August 07, 2018

PHOENIX – Spending time on social media can be fun, but spending money for something that’s actually free is not.

The Arizona Department of Transportation Motor Vehicle Division has received concerns from social media users wondering about the legitimacy of offers to sell answers to the Arizona driver license written test. Potential buyers should beware because all the information needed to help motorists and potential drivers pass the written test is available for free at azdot.gov.

“MVD has offered free online practice tests for years so that people can see the questions that may come up during the actual exam,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards. “If someone takes every version of these exams, they will see virtually all of the questions offered. It makes no sense to pay someone for these materials.”

She added, “Customers should also be cautious when doing a web search for the MVD. Doing a search for the ‘Arizona DMV, or ‘DMV Arizona’ will take you to a copycat webpage not affiliated with ADOT. Customers who use those sites will often be charged much larger fees than they would through the MVD, and in some cases they are paying exorbitant prices for something that’s actually free.”

She also noted, “We recently heard from a customer who unfortunately paid $75 for a free MVD service though one of these copycat sites. To be safe, customers should avoid doing a web search and always use ServiceArizona.com for all online MVD services.”

For more information, including the online practice test, visit azdot.gov.

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.