Tuesday, June 9, 2015

New interactive map makes it easy to find nearby MVD, third party offices

Blog-2015-0609-MAP Find the new interactive map on the MVD hours and locations page. Finding a close-by MVD or Authorized Third Party office location just got a whole lot easier.

The MVD hours and locations page on ADOT’s website now features an interactive map that helps users to easily locate a convenient office. It’ll even give you step-by-step driving directions from your location, if you need them, and has estimated wait times at the MVD offices.

When you try it out for yourself, you’ll see that beyond finding an address, you’re also able to see what services are offered at each Authorized Third Party office, along with the hours of operation.

Since we keep mentioning these Authorized Third Party offices, we want to make sure you know what they are...

These locations provide a convenient option for quickly conducting MVD business and the companies provide many of the same services as MVD customer service offices, including title and registration transactions. During the past couple of months, several third party offices have also expanded their operations to offer driver license services, bringing the total now to 16. ADOT oversees the businesses to ensure that stringent operational requirements are being followed. MVD also provides third party employees with extensive training to ensure they can process transactions accurately. Many of these providers have extended weekday hours and are open weekends – there is often little wait. A convenience fee may be collected by third parties in addition to the appropriate state fees.

“Customers in the Phoenix area, especially, may be surprised to see there are so many third party options nearby,” says MVD Assistant Division Director-Third Party Program Juan Beltran. “All of them provide title and registration services and a smaller but growing number offer driver license services.”

OK, back to the new map.

ADOT’s Senior GIS Coordinator Mark Flahan says the map was created within about six months and that it’s designed to automatically update every day, ensuring that the most current information is always available.

“It takes a nightly scan of all our third party locations, geocodes them and locates them on the map. The map is never more than 24-hours old,” said Flahan, adding that the map also works on mobile devices.

Although the map makes it easier to find MVD and Authorized Third Party locations, you’re still encouraged to visit for a fast, easy and secure way to conduct more than 20 MVD transactions at home or on the go.
Posted by Angela DeWelles   |  Labels:  Authorized-Third-Party-Offices, Maps, MVD


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Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.