Driver Services

Medical Review

The Medical Review Program helps ensure that drivers are medically, psychologically and physically capable of safely operating a motor vehicle.

The Medical Advisory Board is a professional unit composed of qualified personnel to advise on medical criteria and vision standards for licensing drivers. We work with the Medical Advisory Board and the Arizona Office for Americans with Disabilities to establish and update driver licensing standards set forth in Arizona Administrative Code.

Drivers are reviewed in response to self-reported conditions and reports received from law enforcement, medical professionals, MVD offices and concerned citizens. These reports are reviewed to determine if the driver requires a re-examination of driving skills or written testing, or medical or psychological evaluation.

It is the responsibility of the driver to report to MVD any medical condition that may affect the ability to operate a motor vehicle safely. This information must be reported as soon as the medical condition allows.

For medical review information for a commercial driver license, check the Commercial Services section.

There are three ways to check your medical status. You can:

  • Email us using our secure email response system.
  • Call us at 602.255.0072 (Phoenix), 520.629.9808 (Tucson) or 800.251.5866 (everywhere else in Arizona).
    • Hearing/Speech Impaired TDD Phoenix: 602.712.3222
    • Hearing/Speech Impaired TDD elsewhere: 800.324.5425
  • Write to us at this address:

    Motor Vehicle Division
    P.O. Box 2100
    MD 818Z
    Phoenix, AZ 85001

For more information, please see the Medical Review FAQ.

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.