Ignition Interlock Program Stakeholders

This site was developed as a resource for stakeholders of the Ignition Interlock Program. It is intended to be a resource guide for Manufacturers, IISPs, and their teams.  These pages, though helpful, are not intended for the customers. Customers please refer to the Ignition Interlock pages.

If there is any information you feel you need to see, that is not on this site, please let us know.

Frequently Used Definitions

Manufacturer” means a person or an organization that is located in the United States, that is responsible for the design, construction, repair, and actual production of the ignition interlock device and whose device is certified by the Department to offer ignition interlock devices for installation in motor vehicles in this state. The manufacturer is responsible for overseeing any agents or subcontractors, including vendors and distributors, as well as overseeing the manufacturer’s IISP to ensure adherence to all performance standards.

Ignition Interlock Service Provider” (IISP) means a person who is an authorized representative of a manufacturer and who is under contract with the department to install or oversee the installation of ignition interlock devices by the provider’s authorized agents or subcontractors and to provide services to the public related to ignition interlock devices.  

Service center” means an established place of business approved by the Department from which an IISP or its agents or subcontractors provide ignition interlock services to persons from one or more counties.

Technician” means a person who is certified and properly trained by an ignition interlock service provider to install, inspect, repair and remove certified ignition interlock devices.


Rolling Retest Clarification

To help eliminate some confusion and help reduce the numerous extensions that are being requested through our hearing office, I wanted to provide some clarification on missed rolling retests:

  • Abort (A customer attempts to blow into the device but does not blow hard enough or long enough) - By definition, this is a missed rolling retest and should be counted as such.
  • If the person over age 21 blows between a .020-.079 while driving - This is not a missed rolling retest.
  • If the person is not in the vehicle - This can not be considered as a missed rolling retest and may be voided. It is not possible for a customer to pass a test or drive a vehicle when it is not occupied.
    • Please consider this as a possible device malfunction that would require the customer to be placed in early recall. We have seen some devices continue to ask for rolling retests after the vehicle has been turned off. At the time of the early recall service, retraining the customer to not leave the vehicle after starting it is essential to help reduce the additional work for the service centers, reporting staff, and the customer if the vehicle was actually left running and there was no malfunction in the device.
  • If the person is sleeping in the vehicle - This will need to be handled case by case.
  • Please review valid blows prior to and after the customer falling asleep and validate accordingly. You will need to continue to validate your own extensions and we will use the above standard any time we come across a case or a case is escalated for our review.

2019 Inspections

In 2018 we started conducting virtual inspections for our new locations and most non-compliance follow up inspections.  We utilize either Facetime (for Apple devices) or Google Duo (for Android devices) and call the technician directly.  We will call the service center to schedule the inspection and obtain the one time phone number for the inspection. This phone number is not saved, as this number may be directly to the tech, or the individual who has the smart device, and different from the service center.

This new electronic process has enabled us to process initial applications and follow ups inspections in a more efficient manner.  In turn, this has enabled our manufacturers to address pending issues quicker and open service centers faster, helping our customers sooner.  Not to mention the countless safety benefits of less time on the road for the inspectors.

Due to the overwhelmingly positive response we have had regarding the virtual inspections, we are looking to expand to incorporate some of our periodic inspections.  In 2019 we will be randomizing our service centers and some will be getting virtual inspections, while others will be getting an unannounced face to face inspection.


SB1307 Effective August 27, 2019

  • The interlock time frame now begins once the customer is eligible to reinstate not when they reinstate. This change has essentially taken the fees for reinstatement out of the equation for interlock. The customer will still need to comply with all other statutory requirements to allow their interlock time to begin.

    HB2169 Effective December 31, 2018

    • Updated restrictions for SIIRDL restricted licenses to include more locations the customer is allowed to drive while under the restriction.
      • Updated SIIRDL Pamphlet available 12/28/2018. Please use the new version.

    SB1150 and SB1401 Effective July 1, 2018

    The new provisions in SB1150 and SB1401, effective July 1, 2018, implemented the following changes:

    • Require the IISP to enter into a Contract/Agreement with the department for a term of three years.
    • The IISP must maintain at least one readily accessible service center in each county in this state. 
    • Each service center must be adequately staffed and equipped to provide all ignition interlock device support services.   
    • The IISP must include a business implementation plan that outlines the steps and time frame necessary to become fully operational. 
    • The IISP is required to comply with all county and municipal zoning regulations for commercial businesses and provide ADOT with a corresponding business license.  
    • New requirements prohibit an ignition interlock service center from providing services for more than one IISP.  
    • The IISP must clearly post all fees for installation, removal and inspection. 
    • The IISP must collect a fee ($20) for each certified ignition interlock device that is installed by the providers.  The IISP shall remit collected fees to the department on a monthly basis. The CIID must meet or exceed National Highway Traffic Safety Administration standards including the ability to wirelessly transmit and receive information, take a digital image and include the global positioning system location of the device at the time of a requested test (camera, GPS and real-time reporting). 
    • The IISPs are required to electronically transmit reports that include driver activity; bypass approval; compliance; client violations; unique identifying numbers for each device; and unique employee numbers identifying the person who installed or removed an ignition interlock device.
    • There will no longer be a marking of an interlock requirement on the physical license for first time offenders.