Office of Inspector General

Resources

The following complaints are not investigated by ADOT OIG but may be investigated by the Arizona Attorney General’s Office:

  • Improper and shoddy repair to a vehicle.
  • Misdiagnosis by a mechanic
  • Vehicle Vandalism at a repair shop
  • Damage caused by improper towing
  • Violation of Arizona “Lemon Laws

The following complaints are not investigated by ADOT OIG but may be investigated by the Arizona Department of Financial Institutions:

  • Violations of Motor Vehicle Sales Financing
  • Violations of Motor Vehicle Leasing

Arizona Attorney General's Office
Consumer Information and Fraud

1275 W. Washington Street
Phoenix, Arizona 85007
602.542.5025
consumerinfo@azag.gov

 

Arizona Department of Financial Institutions
Consumer Affairs Division

2910 N. 44th Street Suite 310
Phoenix, Arizona 85018
602.771.2800
consumeraffairs@azdfi.gov

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.