SCAM ALERT!!  – Jan. 2021

Many Arizonans have reported receiving a text message claiming they need to update their driver license immediately.


Your driver license expiration date is displayed on your license.

PHOENIX – While several highways remain closed due to a winter storm in Arizona’s high country, State Route 260 has reopened between Heber and Star Valley and State Route 89A has reopened between Jerome and Clarkdale, according to the Arizona Department of Transportation.

Though these stretches of highway have reopened, motorists should remain cautious about traveling in the high country.

Extreme winter conditions have resulted in very difficult driving conditions. ADOT continues to encourage drivers to postpone travel in the high country until the storm has passed and snowplows can finish plowing the roads. As temperatures drop overnight, roads will become icy and travel may be challenging.

Those who decide to travel in the storm should be prepared for an extended time on the road and use chains or 4-wheel drive. Remember to slow down, leave extra room behind the vehicle ahead of you, and pack an emergency kit containing a fully charged cell phone, warm clothing, blankets, food and water, medications and sand or kitty litter in case you get stuck in the snow.

The following highways remain closed due to extreme winter conditions.

  • US 191 from mileposts 225 to 254 (just south of Alpine)
  • State Route 87 between Payson and Winslow
  • State Route 89A between Sedona and Interstate 17
  • State Route 89 from north of Peeples Valley to just south of Prescott
  • State Route 288 between SR 188 and Young (4-wheel drive only)
  • State Route 260 between mileposts 251 and 228

Real-time highway conditions are available on ADOT’s Arizona Traveler Information site at az511.gov, by calling 511 and through ADOT’s Twitter feed, @ArizonaDOT. When a freeway closure or other major traffic event occurs, our free app available at ADOTAlerts.com will send critical information directly to app users in affected areas – where possible, in advance of alternate routes.


Apologies for lengthy response times: 

We are currently experiencing very high call volume. We are assisting more than 13,000 customers a day through phone and email, but that is not enough to prevent longer-than-acceptable response times. We ask for your patience and be assured that we continue to work toward solutions and sincerely apologize for the inconvenience.

Stay online:

Most MVD services can be completed online at AZMVDNow.gov and ServiceArizona.com.

Appointments at MVD offices:

For your convenience, schedule an appointment at AZMVDNow.gov

Masks are required to be worn in MVD offices

More information.   

Find the MVD or Authorized Third Party office convenient for you.

Travel ID before Oct. 2021:

Effective October 1, 2021, only the Arizona Travel ID and Arizona Travel Driver License, a U.S. passport, and other federally approved identification will be accepted at TSA airport security checkpoints for domestic travel.

Driver license renewal extension:

Deadlines to renew standard driver licenses that have an expiration date between March 1, 2020, and February 28, 2021, have been extended one year from their original expiration date.


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Jan. 1 to Jan. 25, 2021

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