ADOT Motor Vehicle Division ranks near the top in national survey

The Arizona Department of Transportation Motor Vehicle Division just placed in the top four of MVD or DMV offices, according to a CarInsurance.com survey across all 50 states. The online article highlights some of the changes and technology that have positively impacted motor vehicle services across the country. 

Arizona finished fourth overall, just behind Indiana, Alaska and Wyoming, for overall motor vehicle services. Some of the categories included in the survey were accessibility, wait times, staff courtesy, fee structure and digital experience.

Speaking of digital experience, Arizona ranked second thanks to the many tasks that can be accomplished through azmvdnow.gov, like renewing registration, changing addresses, scheduling appointments, ordering a specialized license plate and more.

The survey asked 2,300 drivers, all over the age of 18, how their respective state agency was doing. The online article goes into details for Arizona’s high ranking:

“Arizona has been an early adopter of online services and now allows drivers to perform such common tasks as renewing driver licenses, taking practice driver exams and obtaining official Travel IDs without having to step foot in an office. Drivers seem to appreciate the convenience and also give it high marks for knowledgeable staff.”

Arizona also finished in the top 10 for low wait times and knowledgeable staff. ADOT MVD is continually working to improve the service, speed and options available here in Arizona to get you out of the line and safely on the roads.