If my vehicle has been sold, wrecked, stolen or needs repairs, what steps should be taken?

If your vehicle has been sold, you must have the device removed by your authorized installer. You will have 72 hours to have the device re-installed into another vehicle. If the device is not re-installed, your driving privilege will be suspended until re-installation is verified.

If your vehicle is stolen, contact your installer to determine a course of action. You will still be responsible for complying with the interlock requirement.

If your vehicle is wrecked, contact your installer so that the device can be retrieved and re-installed in different vehicle. You will still be responsible for complying with the interlock requirement.

If your vehicle needs repairs, since the disconnection of a car battery could be interpreted by the device as tampering or circumvention, we strongly suggest that you notify your installer before performing vehicle maintenance, service or repairs that could involve disconnecting the battery. Your auto repair technician can contact your installer for specific instructions on how to avoid recording erroneous violations that may trigger an extension of your interlock requirement.

You should always contact your interlock manufacturer or service center for questions, concerns or clarification regarding removal of the device.

FAQ Category