MVD Hours and Locations

PHOENIX –  The westbound lanes of Interstate 10 are closed due to a law enforcement situation at Wild Horse Pass Blvd in Chandler, according to the Arizona Department of Transportation. 

All traffic must exit at Wild Horse Pass.

Motorists are advised to expect delays and seek an alternate route.

There is no estimated time to reopen the westbound lanes. Eastbound is unaffected.

Real-time highway conditions are available on ADOT’s Arizona Traveler Information site at, by calling 511 and through ADOT’s Twitter feed,@ArizonaDOT. When a freeway closure or other major traffic event occurs, our free app available at will send critical information directly to app users in affected areas – where possible, in advance of alternate routes.


Customers who received letters from the MVD Medical Review program telling them their driving privileges are suspended probably received them in error.

The letter has the heading below across the top.

page header - ADOT MVD - Administrative Action

These letters have dates between April 22—April 24.

To determine if you received this letter by mistake, activate or log in to your AZ MVD Now account at, go to the “Driver License ID” menu item and select "Verify My CDL Medical Status."  This will have current, accurate information on your license status.

We apologize for any inconvenience. 

MVD Medical Review Program

Due to high volume, response times may be slower than usual. We apologize for the inconvenience. 

MVD Expands At-Home Services and Restricts Office Visits

Unless you are new to Arizona, new to driving or registering a vehicle for the first time, you can probably take care of MVD business at home.

CDL Services: Please call for assistance. 602.712.2700.

To access MVD services from home:


Step 1:

Activate your AZ MVD Now account and do the service online.

AZ MVD Now Trademark Logo


More than 30 services are available.

And ...

Some basic online services are also on
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Step 2: (...if needed)

If you can’t do the service online, MVD customer service agents will assist you.

Call 602.712.2700

Phone Center hours are:
7:30 a.m.- 4:30 p.m.
Monday - Friday


Note: Due to the ongoing health situation, MVD offices are not accepting walk-in customers. You must have an appointment.

Authorized Third Party Options

Authorized Third Party services may be available.

Authorized Third Party Providers


Thank you for your understanding and patience.