I-17 101 traffic interchange

Survey: AZMVDNOW.gov is ‘extremely easy’ to use

Survey: AZMVDNOW.gov is ‘extremely easy’ to use

October 4, 2023

Motor Vehicle Division online portal is rated high for convenience

PHOENIX – The Arizona Department of Transportation’s Motor Vehicle Division works hard to make AZMVDNOW.gov a place to easily complete a wide variety of transactions. And we’re proud to say that customers agree we’re succeeding.

A recent survey of MVD customers found that 76.2% of respondents consider AZMVDNOW.gov ”extremely easy” to use. That’s up from 71% in a March survey. 

The percentage of customers who consider the website “extremely difficult” to navigate is trending in the right direction as well: 3.3%, down from 5.6% in March. 

“We are pleased to see that Arizonans value our efforts in providing more convenient ways to conduct business and get customers out of the line and safely on the road,” Arizona MVD Director Eric Jorgensen said. “We continue to seek opportunities for products and services that provide Arizonans security, privacy and convenience.”

Here are just some of our customers’ comments:

This is THE BEST website! You've made this so easy to understand and complete the registration. Two thumbs up!

Love it.. Lived in 3 states. Best of them all! Thanks

Love how easy it is to renew my registration. The best part of all is I can do it from home instead of standing in line at a MVD office. TY for making my life a little easier

Always find this to be one of the VERY BEST sites! Easy, clear, laid out very well. It is honestly a joy to use this site in comparison to all the other sites that I encounter.

More than 5,000 customers responded in September to the survey asking them to rank the ease of conducting business on the website from extremely easy to extremely difficult. 

Nearly 4 million Arizonans have discovered the safest, fastest and most convenient way to complete services with MVD. Accessing AZMVDNOW.gov offers customers a safe and secure way to conveniently conduct transactions such as renewing vehicle registration, getting a replacement driver license, transfering titles, selecting a specialty plate, receiving registration refunds or simply scheduling an appointment for a convenient time at your local MVD office. 

To activate your free account, please visit AZMVDNow.gov and follow the prompts. Accounts are free and protected by several security features that are explained on the site and in an accompanying how-to video.