Arizona Management System

Pokey-picker-upper tool gives maintenance crews a pick-me-up

Pokey-picker-upper tool gives maintenance crews a pick-me-up

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Pokey-picker-upper tool gives maintenance crews a pick-me-up

Pokey-picker-upper tool gives maintenance crews a pick-me-up

By Kim Larson / ADOT Communications
February 3, 2021

What’s a “pokey picker upper,” you ask? This uniquely named idea implemented by Timothy Mitchell, highway operations supervisor for the Quartzsite Maintenance Unit, has allowed his team to spend less time transporting equipment to the shop and is creating savings in repair costs. 

“When we were doing regular spot litter removal, the number of flat tires we were getting was so high, we needed to come up with a way to reduce that waste,” Mitchell said.

That push for a countermeasure became the idea of the pokey picker upper. 

Because so many pieces of metal were causing the damage, a magnet seemed the best way to tackle the problem. The real quandary, however, was how to find a way to use the magnet to grab the metal before it could puncture any tires. Mitchell brainstormed an idea and quickly welded together a prototype. A 3-foot bar was affixed to the front of the truck and the magnetic bar hung from that, hovering just above the ground. That's what you see in this photo to the right. He also made it interchangeable so it is easily moved to either the passenger or driver side of the vehicle, depending on where it is needed. 

Crews began using the new tool in August. The maintenance unit discovered it worked well and since then their welder has improved upon the prototype. The upgraded version will be reproduced for other vehicles across the agency doing similar duties with potential for tire damage.

They are still compiling data for the number of hours and costs related to the flat tires. But Mitchell said before they were trekking to the shop two to four times a week for repairs, and now it's only once or twice a month, which is a substantial improvement. 

And what about the very scientific name? Mitchell said “It kind of just came to me.”

Spoken like a true inventor!

This device is an example of how ADOT employees are committed to solving problems and eliminating wasteful processes by using Governor Doug Ducey's Arizona Management System

Reduction in processing time in E-Grants yields satisfied customers

Reduction in processing time in E-Grants yields satisfied customers

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Reduction in processing time in E-Grants yields satisfied customers

Reduction in processing time in E-Grants yields satisfied customers

By John Halikowski / ADOT Director
February 5, 2020

Customer-focused. Transparency. Accountability. Efficiency.

These words describe the new process of using ADOT’s E-Grants system to process planning invoices from Councils of Governments (COGs) and Metropolitan Planning Organizations (MPOs) that receive funds from both the Federal Highway Administration and Federal Transit Administration. Since its launch six months ago, ADOT has reduced the reimbursement processing time from an average of 33 days to four days. So, how did the teams at our Multimodal Planning Division and Financial Management Services do it?

Before using the E-Grants system, planning managers would receive multiple invoices from grant recipients in transit and transportation as each finance line had to have its own invoice. The process to approve invoices lent itself to data entry errors, reworking of invoices and greater lag time in getting reimbursements paid.

Through a Plan-Do-Check-Act process, Transit partnered with Regional Planning to improve the system for the customers who were paying too many invoices. The teams designed a reimbursement form in the web-based system, E-Grants, that has fewer data entry fields which means less errors and rework, and most importantly, less time needed by ADOT staff to review and approve the invoices entered into the system. Customers have access to E-Grants as well so they can see the status of their grants, especially balances, and submit invoices as needed per billing period. Planning managers can review two-year work programs for each customer as E-Grants stores the documents, saving time in locating the information.

But, the teams didn’t create this new tool in a vacuum. ADOT used customer feedback and input from team members to design the reimbursement form in E-Grants that is customer-focused and efficient. It is transparent for all parties involved and everyone is accountable for the work being performed.

This is another example of ADOT reducing wastes in our processes and in turn bringing efficiency and value to the customers we serve.

Governor honors partnership between Arizona Highways, State Parks

Governor honors partnership between Arizona Highways, State Parks

I-17 101 traffic interchange

Governor honors partnership between Arizona Highways, State Parks

Governor honors partnership between Arizona Highways, State Parks

September 3, 2019

PHOENIX – Governor Doug Ducey has honored Arizona Highways and Arizona State Parks and Trails with his Good Government Award for a collaboration that includes a one-year subscription to the magazine when someone purchases an annual parks pass.

The award celebrates innovations stemming from the Arizona Management System, which empowers all state employees to continually improve processes and value to customers.

Arizona Highways, published by the Arizona Department of Transportation, has added 12,500 subscribers since the promotion launched in July 2018, while the magazine promotes standard and premium annual passes available from Arizona State Parks and Trails. Additionally, Arizona State Parks and Trails has seen a nearly 11% increase in pass sales and promotes Arizona Highways magazine on its website, via social media channels, in parks and on vehicles throughout the state.

The partnership has helped both the magazine and Arizona State Parks and Trails better promote travel and tourism around Arizona.

“Governor Ducey has set a goal of making Arizona the No. 1 place to visit and recreate,” said Kelly Mero, publisher of Arizona Highways. “This innovative partnership developed using tools from the Arizona Management System has helped increase awareness of our state’s hidden gems and encourage visitors and residents alike to get out and explore Arizona.”

Using structured problem-solving under the Arizona Management System championed by Governor Ducey, representatives of Arizona Highways and Arizona State Parks and Trails identified needs and goals as well as responsibilities and roles. One key to this effective collaboration was Arizona Highways developing a strong understanding of Arizona State Parks and Trails’ membership model and customers.

“This partnership showcases what two agencies can do when they work together toward a common goal,” said Bob Broscheid, executive director of Arizona State Parks and Trails. “Combining the 35 state parks with the gorgeous photography and amazing storytelling found in Arizona Highways Magazine is a natural fit and a great collaboration.”

For more information on annual passes available from Arizona State Parks and Trails, or on any of the 35 state parks, please visit azstateparks.com.

Arizona Highways, known internationally for showcasing state’s landscapes, wildlife and history through stunning photography and compelling stories, has subscribers in all 50 states and more than 100 countries. It also publishes a variety of books and calendars. To learn more or to subscribe, please visit ArizonaHighways.com.

To learn more about how the Arizona Management System helps ADOT deliver value every day for Arizonans, please visit azdot.gov/AMS.