PHOENIX – A popular smartphone messaging app is helping to make Arizona roads safer for motorists and truck drivers while reducing congestion at the international border and boosting Arizona’s economy.

As part of a first-of-its-kind safety certification program for truck drivers and trucking firms in Mexico, the Arizona Department of Transportation is using WhatsApp to help qualified drivers and mechanics know whether their trucks meet Arizona safety requirements before heading to the border.

It’s part of an effort that has members of ADOT’s Border Liaison Unit offering a two-day International Border Inspection Qualification safety course in Mexico. The first workshop was held recently in San Luis Río Colorado, and the next is scheduled for Aug. 22-23 in Hermosillo, the capital of Sonora.

“We’re taking this historic step because a border crossing process that is efficient for international commerce and improves roadway safety is absolutely essential for both Arizona and Sonora,” ADOT Director John Halikowski said. “This innovative program is part of an ongoing effort to make sure we are doing our jobs the best way possible in the interest of both economic growth and safety on Arizona roads.”

Drivers who complete the course and pass both a 65-question test and a practical exam of truck safety will receive a certificate allowing them to use WhatsApp to send photos of trucks to ADOT inspectors before they approach the border. Inspectors will either tell them the truck meets safety requirements or explain what needs to be corrected.

It’s an extension of an effort launched in 2016 to teach commercial truckers in Mexico what to expect in safety inspections once they enter Arizona. The Border Liaison Unit held safety inspection classes at three border ports of entry – San Luis, Nogales and Douglas – before taking its training program into Mexico.

These efforts stem from ADOT’s use of the Arizona Management System championed by Governor Doug Ducey. This approach to continuous improvement empowers employees at state agencies to come up with innovative ways to better serve customers.

Juan Ciscomani, the governor’s senior adviser for regional and international affairs, praised ADOT’s efforts.

“ADOT is conducting trainings focused on helping transportation companies better prepare for the safety inspection process once they enter Arizona,” Ciscomani said. “This work is helping speed up the flow of trade and improving the competitiveness of our region, which has been a priority for Governor Ducey.”

SAN LUIS RÍO COLORADO, Mexico – An Arizona Department of Transportation program aiming to reduce commercial vehicle wait times at the international border offered its first training in Mexico this week to help Mexican trucking firms better understand and prepare for safety inspections.

Members of ADOT’s Border Liaison Unit met this week in San Luis Rio Colorado with trucking company leaders, drivers and mechanics. Their goal: making commercial travel across the border safer and more efficient by educating employees of Mexican trucking companies about what is required at ADOT’s inspection stations in Nogales, San Luis and Douglas.

“Having safe commercial trucks on Arizona roads not only saves the companies time and money, it promotes public safety in Arizona and across the country,” said Tim Lane, director of ADOT’s Enforcement and Compliance Division, which conducts the safety inspections. “If commercial trucking companies understand what our inspectors are looking for, they can make repairs before their trucks are on the road, when it is more efficient and less expensive than if they are stopped at ports of entry.”

Training sessions have been held this year in Douglas, Nogales and San Luis, providing both classroom instruction and demonstrations of how ADOT’s inspection stations work. In Mexico, the training will offer an International Border Inspection Qualification program, through which drivers can receive a certificate documenting their training to help streamline the inspection process and allow ADOT inspectors to focus on drivers who haven’t completed the program.

Topics include permits, weight limits, inspection procedures, brakes and securing loads.

The Border Liaison Unit’s outreach has a direct impact on international commerce and on Arizona’s economy, as the state’s trade with Mexico was estimated to be worth $30 billion annually and support 100,000 jobs in 2015. But most important, Lane said, is helping ensure that trucks are ready to operate safely on Arizona’s highways.

“The Border Liaison Unit and the International Border Inspection Qualification program are designed to make Arizona roads safer,” Lane said.

PHOENIX – Education and cooperation on both sides of the international border make for safer and more efficient movement of commercial truck traffic between Arizona and Mexico.

That’s the theme of meetings, events and programs the Arizona Department of Transportation offers for transportation leaders, elected officials and heads of trucking firms on both sides of the border. ADOT’s goal: educating the trucking industry about how safety compliance can reduce inspection times and make roads safer.

“There is a great spirit of cooperation among law enforcement agencies and the transportation industry on both sides of the border, and we want to continue that with educational programs and other efforts that will help everyone involved,” said Tim Lane, director of ADOT’s Enforcement and Compliance Division, which conducts safety inspections at Arizona’s commercial ports of entry in addition to making sure commercial vehicles follow federal and state regulations.

In 2015, $30 billion in both imports and exports moved through the state’s border ports, supporting 100,000 Arizona jobs.

“These innovative programs that make our border inspections more efficient have a direct impact on international commerce and Arizona’s economy,” ADOT Director John Halikowski said. “They are helping improve the flow of commercial traffic while keeping Arizona’s highways safe.”

ADOT, in partnership with the Arizona Department of Public Safety and the Federal Motor Carrier Safety Administration, holds commercial vehicle industry days to provide information about safety regulations, permitting and the inspection process. ADOT has future plans to conduct commercial motor vehicle training in Mexico to help improve the cross-border experience for Mexican companies and stakeholders.

Members of ADOT’s Border Liaison Unit hold regular meetings in Yuma and San Luis, Nogales and Douglas on topics including permits, weight limits, inspection procedures, brakes and securing loads. The unit also plans annual workshops to discuss crucial issues for cross-border traffic.

Soon, ADOT’s outreach will include sessions in Mexico offering an International Border Inspection Qualification program, in which drivers can receive a certificate documenting their training to help streamline the inspection process and allow ADOT inspectors to focus on those who haven’t completed the program.

“Drivers, trucking companies and law enforcement all agree that safer vehicles are good for both the industry as well as for the public sharing the roads with commercial trucks,” Lane said. “The Border Liaison Unit and the International Border Inspection Qualification program are designed to make that happen.”

Also part of outreach in Mexico will be introducing innovative social media technology to improve communication between drivers and inspectors. In a pilot program, the WhatsApp application will allow drivers to check on border wait times, ask questions and share photos of their vehicles with ADOT inspectors to find out whether something could delay them in the inspection process.

To learn more about the Border Liaison Unit and Arizona-Sonora border relations, visit azdot.gov/BorderLiaisonUnit.