Continuous Improvement

ADOT applied Governor Ducey's Arizona Management System principles to help improve fleet management and services. 

Finding the owner of a lost dog can be difficult. Imaging trying to track down the owner of a lost cow.

PHOENIX – With school buses prowling through neighborhoods again as school resumes, drivers should expect to wait when the bus’s stop sign arm is extended while children are boarding and exiting the bus. However, about 13,000 motorists each year are reported by Arizona school bus drivers for not stopping as required.

A new streamlined process is allowing the Arizona Department of Transportation Motor Vehicle Division to send warning letters more quickly to owners of vehicles that were reported as not stopping for the school bus stop sign.

They say necessity is the mother of invention. That's definitely true for our Quartzsite Maintenance Unit, which assembled a nifty little gadget to save both time and money.

PHOENIX – When a crash damages the state highway system, the Arizona Department of Transportation’s Insurance Recovery Unit makes sure taxpayers don’t get stuck with the bill unnecessarily.

This operation recovered more than $5 million during the fiscal year that ended June 30, accounting for 98% of crash-related maintenance costs. In all, the Insurance Recovery Unit processed 2,701 claims during fiscal 2020, the most it’s ever handled in a year.

Governor Doug Ducey has honored Arizona Highways and Arizona State Parks and Trails with his Good Government Award for a collaboration that includes a one-year subscription to the magazine when someone purchases an annual parks pass.