Driver License

ADOT to launch new driver license process and design

ADOT to launch new driver license process and design

SR24-1

ADOT to launch new driver license process and design

ADOT to launch new driver license process and design

May 1, 2014

Samples of the new license. Class D is on the left and Under 21 is on the right.

Did you know that Arizona’s first law requiring drivers to be licensed was put into place back in 1927?

Imagine how those first licenses looked. Probably nothing like the one you have in your wallet right now. As much as Arizona driver licenses have changed over the past 87 years, they’re continuing to evolve.

Drum roll, please…

Today, we’re unveiling a newly designed license, complete with enhanced security features to safeguard personal information and help prevent identity theft (see photo above). There’s also going to be a new process involved with getting your license.

New license, new process

Beginning June 16, 2014, ADOT’s Motor Vehicle Division is expanding central credential issuance to all offices statewide, meaning that customers visiting a MVD office to obtain a new driver license or identification card will leave with a temporary credential. The permanent license or identification card will be mailed to the customer, and received within 15 days.

2014-0501-license3

A sample temporary license.

Coupled with that, ADOT is launching a new, high-security credential format. Both changes are designed to protect against identity theft.

What if I don’t want a new license?

If you have a license (that hasn’t expired), you don’t need to do anything. A current driver license or identification card will still be valid until its expiration date – or at least until the 12-year mark when the photo needs to be refreshed. The price of a duplicate credential remains unchanged – $12 for many customers.

How is the new process different?

Customers at ADOT MVD offices will no longer immediately be issued a new permanent driver license or identification card at the end of the application process. The credential will instead be mailed to the address on the resident’s application. It is important to ensure the correct mailing address has been provided in order to receive the credential. Address changes can be made online at azmvdnow.gov.

At the MVD office, you will receive a temporary driver license or identification card. It will contain a photo and the basic information that appears on the actual credential. As in other states that have moved to this process, the decision to accept the temporary credential as proof of identity exists solely with the organization requesting to see the license or identification card.

The process of central credential issuance is used by most states around the country and is a growing trend as states transition to higher-security credentials.

More to come

We’ll have more blog posts and reminders about this change in the coming weeks. But before we sign off, we just want to point out some of the new security features on the new license and identification cards:

  • A larger primary portrait with a smaller redundant ghost portrait ensuring customer appearance is clearly reflected.
  • A high-security design comprised of unique Arizona geological features in the background created by using many different patterns, lines and images. This provides the overall look of the credential.
  • A laser perforation in the shape of Arizona, which when held up to the light is used to quickly authenticate the credential.
  • Tactile date of birth field to assist in authenticating the credential using the sense of touch. The date in this field will have a raised feel to it.
  • Tri-color Optically Variable Device consisting of the state outline, the state name “Arizona,” the state seal, a saguaro cactus and a star. This laminate overlay provides the final layer of the credential and provides one more feature for authentication.
  • The ringtail, the state mammal, is illustrated on the front of the new credential.

For additional information, please visit our MVD Web page.

ADOT to launch new driver license process, design

ADOT to launch new driver license process, design

I-17 101 traffic interchange

ADOT to launch new driver license process, design

ADOT to launch new driver license process, design

May 1, 2014

PHOENIX – Coming soon to your wallet or handbag: a newly designed Arizona driver license – and a new process to get it.

Beginning June 16, the Arizona Department of Transportation Motor Vehicle Division is expanding central credential issuance to all offices statewide, meaning that customers visiting a Motor Vehicle Division office to obtain a new driver license or identification card will leave with a temporary credential. The permanent license or identification card will be mailed to the customer, and received within 15 days.

Coupled with that, ADOT is launching a new, high-security credential format. Both changes are designed to protect against identity theft.

“As part of the new central credential issuance process, a redesigned driver license and identification card is being introduced,” said Stacey Stanton, director of ADOT’s Motor Vehicle Division. “The redesigned credential contains enhanced security features to safeguard personal information and help prevent identity theft. The complexity of the new credential, and the security features and processes in place, don’t make it feasible to produce the permanent credential in offices for same-day issuance.”

Even with the new license design, there is no need to rush out to an office. A current driver license or identification card will still be valid until its expiration date – or at least until the 12-year mark when the photo needs to be refreshed. The price of a duplicate credential remains unchanged at $12 for many customers.

Customers at ADOT Motor Vehicle Division offices will no longer immediately be issued a new permanent driver license or identification card at the end of the application process. The credential will instead be mailed to the address on the resident’s application. It is important to ensure the correct mailing address has been provided in order to receive the credential.

“With the new central issuance process it is critical that customers keep their address updated with MVD,” Stanton said. State law requires that residents notify the Motor Vehicle Division of an address change within 10 days, although the purchase of a new credential isn’t required. Address changes can be made online at ServiceArizona.com.

This process has already been in place in 14 of ADOT’s offices in communities in Greater Arizona and in the Authorized Third Party offices that process driver licenses. This change will expand it to all offices statewide.

The temporary driver license or identification card will contain a photo and the basic information that appears on the actual credential. As in other states that have moved to this process, the decision to accept the temporary credential as proof of identity exists solely with the organization requesting to see the license or identification card.

The process of central credential issuance is used by most states around the country and is a growing trend as states transition to higher-security credentials.

For at least 12 years, there will be more than one valid Arizona credential format.

Security features of this new credential include:

  • A larger primary portrait with a smaller redundant ghost portrait ensuring customer appearance is clearly reflected.
  • A high-security design comprised of unique Arizona geological features in the background created by using many different patterns, lines and images. This provides the overall look of the credential.
  • A laser perforation in the shape of Arizona, which when held up to the light is used to quickly authenticate the credential.
  • Tactile date of birth field to assist in authenticating the credential using the sense of touch. The date in this field will have a raised feel to it.
  • Tri-color Optically Variable Device consisting of the state outline, the state name “Arizona,” the state seal, a saguaro cactus and a star. This laminate overlay provides the final layer of the credential and provides one more feature for authentication.
  • The ringtail, the state mammal, illustrated on the front of the new credential.

Driver license service providers increase under ADOT program

Driver license service providers increase under ADOT program

I-17 101 traffic interchange

Driver license service providers increase under ADOT program

Driver license service providers increase under ADOT program

April 25, 2014

PHOENIX – Arizona residents will soon have more options for obtaining a driver license or identification card. The Arizona Department of Transportation Motor Vehicle Division is increasing the number of Authorized Third Party providers able to process driver license transactions.

Four existing businesses are scheduled to expand their operations by mid-June. Beginning April 28, Third Party MVS Services, Inc., located in Mesa, will offer driver license services. Other businesses set to add driver license services are Montes Multiple Services LLC, located in Yuma, on May 12; GG & D Financial & Check Cashing LLC, at their west Phoenix location, on May 27; and Ginger’s Title & Auto, located in Sierra Vista, on June 9. Additional Authorized Third Party businesses are expected to offer driver license services during the remainder of 2014 and beyond.

The Authorized Third Party businesses will be able to complete identification card and all phases of driver license application processing for Class D and G operator licenses, including conducting the knowledge and road skills examinations.

Authorized Third Party service providers have been successfully processing primarily title and registration transactions for more than 20 years with a limited few also conducting driver license services. As Arizona continues to grow, the expansion in the driver license program will give customers more options in carrying out this important transaction. The growth in the program was made possible by the passing of House Bill 2183 in the 2013 Arizona legislative session. This expansion means seven Authorized Third Party offices around the state now offer driver license services.

“Authorized Third Party businesses are private companies that contract with ADOT to conduct motor vehicle services, providing customers with options and expanded service opportunities. The program has grown over the years and there are now 147 locations statewide,” said Stacey Stanton, director of ADOT’s Motor Vehicle Division. “ADOT oversees the businesses to ensure that stringent operational requirements are being followed and the Motor Vehicle Division provides Authorized Third Party employees with extensive training to assure proficiency is demonstrated by the businesses. Customers can feel confident using Authorized Third Party offices.”

Prior to the current program expansion, there were three Authorized Third Party offices that processed driver licenses: Academy of Driving Motor Vehicle Center, located in Tucson; Western Motor Vehicle, located in Phoenix; and MVP (Motor Vehicle Processing), located in Willcox.

In order to qualify to provide driver license processing, an Authorized Third Party must meet the requirements specified in Arizona law.

“GG & D Financial is looking forward to continuing its partnership with the Arizona Department of Transportation Motor Vehicle Division to offer this expanded service,” said Director of Operations Ron Neagle. “We believe that both new and existing customers will greatly appreciate the convenience of driver license services being available at the same locations as the existing title and registration services.”

The Facts on the Revised ADOT Deferred Action Policy

The Facts on the Revised ADOT Deferred Action Policy

I-17 101 traffic interchange

The Facts on the Revised ADOT Deferred Action Policy

The Facts on the Revised ADOT Deferred Action Policy

September 20, 2013

PHOENIX – A revised Arizona Department of Transportation policy to restrict the issuance of driver licenses and identification cards to certain holders of deferred action immigration documents does not have a harmful effect on immigrants who are crime victims or refugees.

Arizona law prohibits ADOT from issuing a driver license to applicants who cannot establish that their presence is authorized under federal law. Through the Deferred Action for Childhood Arrivals program and litigation pending in federal district court, ADOT became aware that Employment Authorization Cards, which are assigned specific category codes, were used to obtain Arizona driver licenses by certain individuals who do not have authorized presence under federal law. This prompted ADOT to review and update its list of accepted identification documents to ensure that the forms of identification accepted provide proof of lawful presence and are consistent with state statute and federal law.

The policy revision not to accept certain Employment Authorization Cards that are granted to recipients of Deferred Action for Childhood Arrivals, deferred action or deferred enforced deportation, will have little, if any, impact on sex trafficking victims, domestic violence victims or refugees from war zones. The U.S. Congress has addressed these circumstances and has provided specific remedies in the Immigration and Nationality Act. Persons eligible for these forms of relief provided pursuant to the Immigration and Nationality Act are also eligible for Employment Authorization Cards with category codes that ADOT will continue to accept as primary form of identification for obtaining a driver license.

For sex trafficking victims, these Employment Authorization Card codes are accepted by ADOT:

  • T Visa (A16), U Visa (A19), Temporary Protected Status (A12), Adjustment of Status (C9) and Parole (C11)

For domestic violence victims, these Employment Authorization Card codes are accepted by ADOT:

  • Relief pursuant to the Violence Against Women Act (available to men and women) (C31), Temporary Protected Status (A12), Adjustment of Status (C9) and Parole (C11)

For refugees, these Employment Authorization Card codes are accepted by ADOT:

  • Refugee (A3), Asylee (A5), Asylum (C8), Temporary Protected Status (A12), Adjustment of Status (C9) and Parole (C11)

Those immigrants must apply through the U.S. Citizenship and Immigration Services to obtain an Employment Authorization Card with a category code that is accepted.

Deferred action is simply the decision not to enforce immigrations laws. When an individual is granted relief under Deferred Action for Childhood Arrivals, deferred action or deferred enforced departure, that individual remains subject to removal proceedings pursuant to the Immigration and Nationality Act. An individual granted one of these forms of relief therefore does not have authorized presence under federal law. The federal executive branch has simply decided not to enforce federal immigration law with respect to that individual and to defer the removal of that individual for a period of time.

The purported 40,000 figure referenced in media reports encompasses all issuances and renewals using all forms of Employment Authorization Cards during an eight-year time period. Most of these forms of Employment Authorization Cards remain acceptable as a primary form of identification. Those cards with the categories A11 (Deferred Enforced Departure), C14 (Deferred Action) and C33 (Deferred Action for Childhood Arrivals) are just a subset of the several forms of Employment Authorization Cards; it is only these three categories of Employment Authorization Cards that ADOT will no longer accept as a primary form of identification for purposes of demonstrating lawful presence.

Having recognized that Employment Authorization Cards with the A11, C14 and C33 category codes do not demonstrate authorized presence under federal law, ADOT has determined that the proper course in order to comply with Arizona law is to revise its policy so that these Employment Authorization Cards are no longer accepted. If ADOT continued to accept these Employment Authorization Cards, it could subject ADOT to additional lawsuits aimed at attempting to force ADOT to issue licenses to others who are ineligible under Arizona law.

ADOT rolls out new driver license/identification option for veterans

ADOT rolls out new driver license/identification option for veterans

SR24-1

ADOT rolls out new driver license/identification option for veterans

ADOT rolls out new driver license/identification option for veterans

September 19, 2013

Veteran James Fisher visits the Phoenix West MVD Office to receive his new driver license with a "Veteran" designation. Fisher works for ADOT's human resources department.

ADOT’s Motor Vehicle Division just rolled out a brand new driver license/ID card option especially for veterans.

Starting this week, men and women who have served or are currently in the U.S. Military can have the word “VETERAN” printed on the front of their Arizona-issued driver license, commercial driver license, identification card or instruction permit.

First in line for the new designation were two of ADOT’s very own…

Retired Army Sgt. First Class James Fisher and retired Air Force Senior Master Sgt. Wendy Brazier both received their “veteran” designation on Monday morning at the Phoenix West MVD Office, 4005 N. 51st Ave.

“I think it’s awesome,” Brazier said of the new driver license option. “I’m proud that I have served and that I will always be able to identify myself as a veteran.”

What you need to know

Those who would like the designation to appear on their license or ID card should fill out the Arizona Driver License/Identification Card application or Commercial Driver License application and check the Veteran Designation box.

You can bring that application into any MVD field office or authorized third party office that processes driver license transactions. (Don’t forget to also bring along documentation verifying your veteran status – see list below).

Initial applications must be received in person and will require a new photo. Once on the customer record, a duplicate (with the Veteran designation) can be ordered online at www.ServiceArizona.com. Standard transaction fees will apply.

2013-0918_adotblog2

Wendy Brazier, a veteran and human resources liaison for ADOT's Intermodal Transportation Division, gets her photo taken for her new license.

Veteran Designation Documentation (One of the following documents must be presented at the time of application):

  • Original or copy of DD Form 214 or DD Form 215, DD Form 2 (Retired), DD Form 2 (Reserve)
  • Active duty military identification card (also known as the United States Uniformed Services Identification Card or the Armed Forces of the United States Geneva Conventions Identification Card)

Find more information online or by visiting any local ADOT Motor Vehicle Division office or authorized third party office that processes credentials.

ADOT MVD offers two new services for military veterans

ADOT MVD offers two new services for military veterans

SR24-1

ADOT MVD offers two new services for military veterans

ADOT MVD offers two new services for military veterans

September 12, 2013

An example of the new "Veteran" designation.

Starting on Monday, Sept. 16, two new services will be offered to military veterans by ADOT…

Veterans will have the option to have a designation on their Arizona-issued driver license, commercial driver license, identification card or instruction permit denoting their military service.

In addition, veterans applying for an Arizona commercial driver license will have the option to request a waiver of the skills test if they meet certain requirements.

Veteran designation

Military veterans will be able to request a new credential with the distinguishing mark “VETERAN” added to the front (see example above). A new driver license/identification card application is required for this service along with verification of veteran eligibility.

Veterans can find information explaining the documentation requirements online and learn how to begin the application process.

All requests for the veteran designation mark to be added to a credential must be accomplished in person at an MVD or authorized third party office; there may be a fee for a duplicate credential.

Commercial driver license

The other new service is for veterans applying for an Arizona-issued commercial driver license. Applicants whose position in the military required the operation of a commercial motor vehicle will have the option during the application process to request a waiver of the commercial driver license skills test.

MVD may waive the commercial driver license skills test for applicants who are on active duty in the military or have separated under honorable conditions in the last 90 days and have driven a commercial motor vehicle for two years prior to their application.

Test your knowledge with practice driver license exams

Test your knowledge with practice driver license exams

SR24-1

Test your knowledge with practice driver license exams

Test your knowledge with practice driver license exams

September 11, 2013

You’re approaching an intersection where the traffic light has changed to yellow. You should:

A) Proceed with caution.
B) Clear the intersection before the light turns red.
C) Come to a safe stop and wait for the light to turn green.

If you’re not sure which answer is correct, you can brush up on your skills and learn all about vehicle safety by visiting the MVD webpage – there, you’ll find the Arizona Driver License Manual, available for download as a PDF.

After you study up, be sure to take our online Driver License practice tests.

The online practice tests, which have been available on the ADOT website for about two years, are the result of an MVD web survey that indicated practice tests were sought by those who took the survey.

The practice tests are educational tools that give people an idea of what to expect when taking the real written driver license exam. There’s definitely more to passing the real exam than what’s presented on the practice tests.

To reiterate, taking the practice tests is in no way a substitute for studying the manual. But, they do offer an easy way to test your knowledge. So, go ahead and give it a try!

By the way, the correct answer to that question up top is, “C.” Did you get it right?

Rules of the road: driver license practice tests now online

Rules of the road: driver license practice tests now online

SR24-1

Rules of the road: driver license practice tests now online

Rules of the road: driver license practice tests now online

June 22, 2011
Driver-license-manual cover

Studying the Arizona Driver License Manual is the key to passing your exam.

When do pedestrians have the right-of-way over motor vehicles? How long should you signal before you turn? What does a flashing red traffic light mean?

These are questions you might be trying to learn the answers to in order to get your very first driver license. Perhaps the questions are ones you knew long ago, back when you prepped for your first driver license exam, but it has been years since you studied. Could now be the time for a little refresher?

Whatever your reason is, if you want to brush up on your skills and learn about proper vehicle safety you can visit the ADOT Motor Vehicle Division website. There you’ll find the Arizona Driver License Manual, available for download as a PDF.

After you study, be sure to take the online Driver License practice tests.

The online practice tests are new to the site and the direct result of an MVD online web survey. Practice tests were the No. 1 item requested by those who took the survey.

So far, the tests have proven to be pretty popular among visitors to the MVD website since they went online May 31. By the end of the first week, roughly 4,500 tests had been taken, according to John Guild, the forms, publications and web content manager for MVD.

The tests are an educational tool and give people an idea of what they should expect when they take the real test … but, remember, taking the practice tests is in no way a substitute for studying the manual.

“We want to stress that they need to study the manual,” said Guild, adding there’s a lot more to passing the written driver license exam than what’s presented on the online practice tests.