eTitle

eTitle part of MVD blazing trail for better, quicker service

eTitle part of MVD blazing trail for better, quicker service

SR24-1

eTitle part of MVD blazing trail for better, quicker service

eTitle part of MVD blazing trail for better, quicker service

By Doug Nick / ADOT Communications
August 21, 2019

We’ve been sitting around the campfire here at the ol’ ADOT ranch, and while we sometimes argue about sports, politics and whether unicorns are real, we did agree on one thing: This Internet business seems to have a future.

We hope you aren’t surprised …

With that in mind, we did discover a sort of unicorn in this digital age, except this one’s real: Did you know that a lot of vehicle titles can be transferred online?

It’s true. We call it eTitle. It’s simple to use and it’s free.

All you need to do is go to azmvdnow.gov, set up your own personal AZ MVD Now account and go from there. You can buy or sell a vehicle with another private party and transfer the title online. No MVD office visit is needed.

Because AZ MVD Now is a personal account with multi-factor authorization, your title is more secure than the old paper method. Eventually, all titles will be done this way, much like you pay bills or do shopping online.

Right now eTitle is limited to one-owner to one-owner sales of Arizona-registered vehicles, but it’s a start. Actually, it’s a very good start.

So good, in fact, ADOT’s Motor Vehicle Division just won the “Trailblazer Award” from the American Association of Motor Vehicle Administrators (AAMVA).

Here’s what the AAMVA award says: “eTitle is a groundbreaking program established by the Arizona Department of Transportation MVD to move the title transfer process from paper to electronic. Consumers are able to electronically complete the title transfer process without going to an MVD office. Besides the consumer component, the program has elements that provide significant time and cost savings for automobile dealers and towing companies. The electronic title transfer process also helps eliminate fraud that can be conducted with paper titles. Arizona Motor Vehicle Division’s innovative eTitle program provides for much more efficient operations that not only saves the agency time and money, but also allows for a smoother customer service experience.”

MVD is not only getting Arizona out of line and safely on the road, it’s blazing trails to do it.

Video: Use eTitle for easier private vehicle sales

Video: Use eTitle for easier private vehicle sales

SR24-1

Video: Use eTitle for easier private vehicle sales

Video: Use eTitle for easier private vehicle sales

May 21, 2018

By Doug Nick /ADOT Communications

MVD is making it easier to buy and sell vehicles in private sales! For basic customer-to-customer transactions, you can now transfer titles online at ServiceArizona.com. It’s easy and only takes a few minutes. Here’s a quick video showing how it works.

MVD adds basic title transfers to online options

MVD adds basic title transfers to online options

I-17 101 traffic interchange

MVD adds basic title transfers to online options

MVD adds basic title transfers to online options

April 17, 2018

PHOENIX – For many Arizonans, transferring a vehicle title may no longer require a visit to an Arizona Department of Transportation Motor Vehicle Division or an Authorized Third Party office.  MVD has unveiled the eTitle online service, which gives many customers the option to do this transaction on their computer, tablet or mobile device.

“Going to an MVD or third-party office can be time-consuming, so having  eTitle available for basic customer-to-customer transactions simplifies the process by allowing many customers to do this online,” said MVD Director Eric Jorgensen. “People go online to do their banking, pay bills, file taxes and a lot more, so expanding our digital offerings to include basic title transfers is a common-sense innovation. It’s one more way MVD is getting Arizonans out of line and safely on the road.”

A basic transfer is one in which the seller must be an individual owner, or two or more owners who have the “or” legal status. The vehicle must be titled and registered in Arizona and have no liens or brands (such as salvage title). The buyer must be an individual owner with an Arizona credential.

With eTitle, the first step is for the buyer and seller to each set up a personal account at AZ MVD Now, an online portal available through ServiceArizona.com where customers establish a secure online account to do multiple MVD transactions.

AZ MVD Now uses multi-factor security protocols requiring an account to be password-protected and verified by sending the customer a text or phone message to verify the security code. Out-of-state residents cannot use the system.

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The eTitle process should not begin until after shopping and negotiations are done, and both parties are ready.  It takes just a few minutes but customers are given 24 hours to complete the process.

eTitle guides the buyer and seller through the process and once completed, the title information is verified and updated in the MVD database. Paper titles are more susceptible to fraud, so eTitle is a consumer protection enhancement as well as a convenience.

With the transfer complete, the buyer can print a temporary registration at home as well as the temporary paper license plate to be displayed on the vehicle until the permanent plate is sent to the buyer. The buyer finalizes the transaction by paying applicable title and registration fees to the MVD.

The MVD does not have any role in the actual sale of the vehicle such as determining the price.

For more information: azdot.gov/eTitle.