Road Tests

Video shows teens the process of getting a driver license at the MVD

Video shows teens the process of getting a driver license at the MVD

Video shows teens the process of getting a driver license at the MVD

Video shows teens the process of getting a driver license at the MVD

By Kelsey Mo / ADOT Communications
October 22, 2024
A Motor Vehicle Division building in Prescott

Imagine this: You’re freshly 16, and you’re itching to start driving on your own. But you’ve got to pass the Arizona road test first. But it’s a little intimidating and you’re not sure what to expect. 

We know taking the actual road test can be stressful and it might be nerve-wracking to walk into a Motor Vehicle Division office without knowing the process. The video below takes teens through what they can expect when they go to the local MVD to get their driver license. 

Here’s what you need to know: 

Before going to the MVD:

  • Schedule your road test appointment ahead of time on azmvdnow.gov. All road tests must be scheduled.

When you first walk into the MVD

  • On the day of your test, arrive 15 minutes early and check in to the system at the kiosk. 
  • Join the “appointment” line. 
  • Once you’re called up, confirm your information and parental or guardian consent (if you’re a minor) with the customer service representative. A parent or legal guardian will need to accompany you if you’re younger than 18.
  • You’ll get your photo taken (make sure you look nice!) and the customer service representative will give you additional instructions. 

At this point, you’ll be directed to pull your car around to the testing location and you’ll meet with your instructor. The instructor will: 

  • Inspect your vehicle for roadworthiness (checking that tires have enough tread, mirrors are in good condition, etc.).
  • Ask you for your vehicle registration and current insurance. Before you head out to your appointment, make sure you know what these records are and where they’re located. 
  • Ask you to point out operational features of the vehicle (pointing where your windshield wipers are, where the defroster button is, etc.).

After all of that, you’re ready to start the road test! This is what you’ve been practicing. Usually it takes about 20 minutes. When you’ve returned from the test, your instructor will let you know if you’ve passed or failed. If you pass (we hope you do) you’ll go back into the building to receive your temporary paper license. 

If you do not pass, don’t be discouraged. You can start the process over and make another appointment to retake the test as soon as the next day.

Hopefully this helps you prepare and eases some of your nerves heading into the road test. Take a deep breath and good luck!

Changes to the MVD road test: What to expect

Changes to the MVD road test: What to expect

Changes to the MVD road test: What to expect

Changes to the MVD road test: What to expect

By Bill Lamoreaux / ADOT Communications
October 5, 2022

That’s right, the Arizona Department of Transportation Motor Vehicle Division (MVD) has updated the road test portion for new drivers looking to get their license. 

As new drivers learn to drive by taking loops around empty parking lots or crawling through neighborhoods, here are a few additional areas to review that will ensure a good experience when advancing to take the recently updated road test and make them better drivers.

Drivers taking the road test will need to know where the vehicle insurance and registration cards are located in the vehicle so they can present them to the instructor and begin the road test. This is a new step that makes sure new drivers know what documents are required for the vehicle and where they are located. Previously, these documents were asked for at the counter when a test-taker arrived at the MVD office.

Be able to locate and demonstrate how to engage hazard lights, windshield wipers, high beams, emergency brakes and other safety features of the vehicle. 

The instructor will also look to make sure the vehicle is in good working order and safe to drive on streets before the driving portion begins. Tire safety, functioning seatbelts and turn signals are some of the elements that will be checked.

This checklist helps explain what is expected during the road test. We encourage you to review this with your new driver to ensure they are relaxed and ready for their driving test. 

These updated measures are designed to help prepare the new driver how to more completely operate the vehicle once they receive their driver license.

Additional changes to the road test include a longer course to better reflect driving needs during a typical commute. The course will now take about 15-20 minutes to complete the five to eight mile course

More information about the road tests can also be found on the ADOT MVD website.

Need that road test to get a license? Make appointment online

Need that road test to get a license? Make appointment online

I-17 101 traffic interchange

Need that road test to get a license? Make appointment online

Need that road test to get a license? Make appointment online

May 9, 2018

PHOENIX – Taking a road test to get a driver license can be filled with worry for some people. But one thing that won’t cause anxiety is scheduling the test because it’s among the many online service features available from Arizona Department of Transportation Motor Vehicle Division.

Online scheduling for road test appointments has been available for some time, and it’s proven to benefit customers in several ways.

“Online appointments take the guesswork out of when you can take a road test,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards. “Customers simply go to ServiceArizona.com to make their appointment knowing that when they arrive at an MVD location, they will be assured of getting the test done. There’s no more going to an office and hoping that an appointment is available. It saves our customers from taking needless trips and keeps wait times shorter so we can get Arizonans out of line and safely on the road.”

2017-0605-servicearizona
This innovation began in 2016 and results from implementation of the Arizona Management System championed by Governor Doug Ducey. MVD employees are encouraged every day to find ways to improve customer service, and changes like this have helped lower the average door-to-door time to less than 30 minutes at urban offices.

To make an online road test appointment click on the “MVD Office Appointments” tab at ServiceArizona.com.

Road test improvements iron out rough spots for MVD customers

Road test improvements iron out rough spots for MVD customers

I-17 101 traffic interchange

Road test improvements iron out rough spots for MVD customers

Road test improvements iron out rough spots for MVD customers

October 20, 2016

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division is making two significant improvements to ease the process for testing drivers before they get on the road.

The first change is eliminating random MVD road tests for people who get driver education at private driving schools. The second means better road testing options for customers in the northern portions of metro Phoenix.

“These changes keep MVD ahead of the curve and help us with our vision of getting people out of line and safely on the road,” MVD Director Eric Jorgensen said.

Graduates of private, third-party driving schools already must complete a final evaluation to receive the Training Completion Certificate they present when applying for driver licenses, so eliminating random MVD road tests creates time to serve other customers and makes offices more efficient.

MVD will use other methods to verify that schools are complying with instruction standards.

Another shift in road testing will improve customer service in the northern metro Phoenix area.

Because of tight appointment schedules and a crowded site, road testing has been phased out at the Northwest Phoenix Office in Deer Valley. Customers are now being asked to make appointments through ServiceArizona.com at either the Glendale or Scottsdale locations where the MVD has made improvements to increase capacity and lower wait times.

“The Northwest Office testing site is obsolete, and Glendale and Scottsdale have more capacity,” Jorgensen said. “Making this improvement means more tests can be done, and the process is quicker, safer and less stressful for the customer.”

The change will have other benefits. MVD uses a parking test to evaluate driver control and safety behind the wheel prior to the road test. Customers prefer the three-point test, which the Northwest Phoenix Office wasn’t able to accommodate due to lot size and layout.

These improvements also mean staff in the Northwest Phoenix Office have more flexibility to complete other customer transactions, reducing office wait times.

For an interactive map of all MVD locations, please visit the ADOT website.

ADOT MVD implements new scoring system in road test

ADOT MVD implements new scoring system in road test

I-17 101 traffic interchange

ADOT MVD implements new scoring system in road test

ADOT MVD implements new scoring system in road test

October 27, 2015

PHOENIX – To speed up the behind-the-wheel testing process and better assess driver safety, the Arizona Department of Transportation Motor Vehicle Division has implemented a new scoring system for the preliminary portion of the road test that will save time and allow for more road tests per day.

Many Arizona drivers will remember having three attempts to parallel park or perform a three-point turn with a straight “pass” or “fail” grading system. Now, the person taking the test has one attempt to park with the grading based on a point system.

“What we need to know is whether the driver can properly maneuver the vehicle,” said Motor Vehicle Division Director Eric Jorgensen. “We adjusted the test to obtain that information in one attempt and it has resulted in a time savings of three to four minutes per test.”

A time savings of three or four minutes cuts down on the number of minutes another customer has to wait to take the road test. It adds up to a couple of hours over the period of a day at busier MVD offices, allowing for more road tests to be given.

With the new grading scale, the person taking the road test will accumulate points for each infraction during the vehicle maneuverability test. Some infractions include not parking within the box, hard braking or difficulty maneuvering the vehicle and changing direction of travel once the vehicle pulls into the space. If the person accumulates eight or more points, they will not pass the maneuverability test and fail the entire road test. Most infractions are worth two points.

MVD staff provides the test-taker with clear instructions on the vehicle maneuverability test and what constitutes infractions, before the parking exam begins, to ensure the person knows exactly what’s expected.

For more information about the Motor Vehicle Division, visit azdot.gov/mvd.