PHOENIX – Arizona motorists who’ve had their Driver License suspended may now order a temporary six-month I.D. card online at ServiceArizona.com. Until now, this service required an in-person visit to an Arizona Department of Transportation Motor Vehicle Division office.

“People often need a valid I.D. in order to buy items at the store, go to the bank, and apply for a job among other things,” MVD Field Operations Administrator Mike Cryderman said. “When customers are faced with a suspended license, it makes having a temporary I.D. card vital.”

He added, “Offering this service more conveniently through ServiceArizona.com speeds up the process for these customers. It also has the effect of reducing customer traffic at MVD offices so we can better serve our customers who need to make an office visit.”

To get a temporary I.D. card, a customer must first have a suspended Arizona Driver License. The expiration date on the suspended license must be beyond the six months the temporary I.D. is valid. Also, the customer must already have an Arizona license photo that has been taken within the past 12 years on file with MVD in order for the temporary I.D. to be produced.

For more information: www.ServiceArizona.com

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division has added another transaction to the growing list of things drivers can do at home to avoid lines at MVD offices.

Customers applying for a duplicate driver license or ID card can now print their temporary credentials at home using plain paper. MVD has eliminated the requirement that those credentials be printed on special blue-tinted stock used only at MVD locations.

“There was a misconception that the paper used by MVD to print temporary credentials added a level of security, but that wasn’t the case,” Motor Vehicle Division Director Eric Jorgensen said. “Making this change means people can do this from the comfort of their home on ServiceArizona.com and MVD staff have more time to serve people who need to visit an office. It’s one more way that MVD is getting customers out of line and safely on the road.”

A temporary credential, a receipt showing that the customer has applied for a duplicate driver license or ID, is used until the customer receives the permanent credential through the mail.

Processing duplicate or replacement credentials is the second most common transaction in MVD offices. Lowering the number of transactions that must be done in person helps the division reduce office waiting times and serve customers more efficiently.

The change doesn’t entirely eliminate the use of the blue-tinted MVD credential form, which will still be required for commercial driver license and permit applications. Customers obtaining their first driver license or ID or who need a photo update will also need to come to an MVD location.