We are currently experiencing very high volume at our contact centers. Through phone and email options, we are assisting more than 13-thousand  customers a day, but that is not enough to prevent longer than acceptable response times. We ask for your patience and urge you to access MVD services online at AZMVDNow. gov or ServiceArizona.com. In the meantime, be assured that we continue to work toward solutions and we sincerely apologize for the inconvenience.