Tucson North MVD office remodel update

If you have stopped by the MVD office on North Shannon Road in Tucson lately, you must have noticed the construction happening. But there is also another very cool feature being used to ensure everyone gets their MVD services done during the construction.

The Motor Vehicle Division Tucson North office is undergoing a complete remodel. This full remodel will help modernize and expand the size of the office to help everyone get out of the line and safely on the road. But while this remodel is happening, people can still stop by and visit the TeleMVD modular trailer in the parking lot to get MVD services completed. 

TeleMVD connects customers with an MVD employee located elsewhere, much like a Zoom or other video call. These computer connections allow a customer to complete vehicle and driver license services through computer connections. Each customer service station is equipped with computer equipment, camera, printer/scanner and a payment device so a majority of MVD services can be completed right there. 

The temporary office modular trailer has 13 TeleMVD stations for nearly all MVD related services during the remodel process. Appointments and commercial driver license knowledge testing are not available during the remodel.

One customer even mentioned that her experience with TeleMVD was ‘very pleasant, even though TeleMVD is a very different experience’. Racheal said everyone she worked with was kind and courteous. 

Over the last four months, this location has been able to provide services at about 80% of the normal pace. That could be because people are choosing a different location until the new office is open, or perhaps opting for convenience of online services. Either way, we appreciate everyone’s patience and understanding as we work hard to reopen the office location.

While the hammers, drills and paint brushes are working on the new physical office, know that the digital options are readily available on site. And of course you may not even need to visit that location. 

Many MVD services can be completed online at azmvdnow.gov, the official service website for the Motor Vehicle Division, at other MVD locations or at authorized third party locations in the greater Tucson area.