MVD

Easiest way to visit an MVD office? Schedule an appointment

Easiest way to visit an MVD office? Schedule an appointment

I-17 101 traffic interchange

Easiest way to visit an MVD office? Schedule an appointment

Easiest way to visit an MVD office? Schedule an appointment

February 22, 2024

Visit AZMVDNOW.gov or Live Chat to arrange a day and time

PHOENIX – If a visit to an ADOT Motor Vehicle Division office is in your future, there’s good news: You can schedule an appointment using one of two online options.

Appointments to visit an MVD office can be scheduled through the MVD customer portal at AZMVDNOW.gov or by contacting an MVD employee on the ADOT website through Live Chat

“MVD is constantly looking for ways to make things easier and provide a convenient and fast experience in the office and online,” said MVD Director Eric Jorgensen. “We are committed to our goal of getting customers out of the line and safely on the road.”

Scheduling an MVD appointment is easier than ever; however, an office visit may not even be needed. Many MVD services and transactions can be completed easily and securely at AZMVDNow.gov. More than 4 million Arizonans have activated their accounts and are taking advantage of convenient, self-service options to complete their business with MVD. Here’s a sampling of what can be done through AZMVDNow.gov:

  • Renew vehicle registration
  • Renew driver license
  • Order a replacement driver license or ID card
  • Change of address
  • Order specialty and personalized license plates
  • Submit a sold notice 
  • Schedule appointments to visit an MVD office

Customers are also able to contact MVD via chat through azdot.gov to schedule an appointment directly with an MVD expert. This online way to address questions, or even complete some services, allows people to text directly with an MVD expert on the ADOT website from the comforts of their own computer or cell phone in real time. Here’s a sampling of what can be done via Live Chat:

  • Registration credit refunds and disbursements 
  • Title and registration fee estimations and registration status letter requests 
  • Submit a sold notice 
  • Change of address
  • Replace a disability placard 
  • Schedule appointments to visit an MVD office.

Appointments are not required. MVD locations always accept walk-ins, where average wait times remain low, at just over 10 minutes. However, scheduling an appointment through AZMVDNow.gov or Live Chat  can save time, especially if you need to visit an office during the busiest part of the day. 

 

Specialty license plates make a rockin’ birthday gift

Specialty license plates make a rockin’ birthday gift

I-17 101 traffic interchange

Specialty license plates make a rockin’ birthday gift

Specialty license plates make a rockin’ birthday gift

February 6, 2024

Support charitable efforts that move you too

PHOENIX – Arizona, the Valentine’s State, turns 112 this month. February also includes the birthday of one of our state’s most famous exports: rock legend Alice Cooper. 

You can celebrate both occasions – and jazz up your vehicle – with specialty license plates available through the Arizona Department of Transportation Motor Vehicle Division.

For fans of “No More Mr. Nice Guy,” “School’s Out” and his other hits, there’s an Alice Cooper’s Solid Rock plate that supports free art, music and dance programs for all youth at Alice Cooper’s Solid Rock Teen Centers in Phoenix and Mesa. The centers provide a safe space for everyone ages 12-20 to spend time, receive positive mentorship and free music, art, dance, photography and recording studio lessons and opportunities.

There are many options if you’re celebrating our great state, including Arizona Centennial, Arizona Highways Magazine, Route 66, State Forty Eight, not to mention all the different Arizona sports teams and universities. Each plate supports a designated organization that benefits the community. 

Most specialty plates cost $25 each year. Of that amount, $17 goes to a designated charity or nonprofit group. Last fiscal year sales of specialty plates contributed over $12 million for various causes and charities.

Specialty plates are authorized by the Arizona Legislature and have been offered since 1989. Plate designs complete a review by ADOT and law enforcement. Personalization can be added for an additional $25 per year.

To view and order any specialty plate, please visit azmvdnow.gov

 

Samsung Wallet newest option for Arizona driver license or ID

Samsung Wallet newest option for Arizona driver license or ID

I-17 101 traffic interchange

Samsung Wallet newest option for Arizona driver license or ID

Samsung Wallet newest option for Arizona driver license or ID

December 20, 2023

ADOT MVD has the most options to carry a digital ID

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division is adding yet another option for digital identification. Arizonans can now keep a digital driver license or state ID in Samsung Wallet on their Samsung Galaxy smartphone.

“Arizona is proud to be the first state to offer Samsung Wallet for carrying and presenting a driver license or state ID,” Arizona MVD Director Eric Jorgensen said. “ADOT MVD continues to find easy new ways for Arizonans to conveniently and securely conduct business. Whether that is utilizing your smartphone to digitally present your identity safely, or the ability to take care of MVD services securely online at azmvdnow.gov, or even a quick easy chat with an MVD expert online to get you out of the line and safely on the road.”

Arizona is the first state to offer four options to keep your digital license or ID in your smartphone. Arizona first offered the mobile driver license (mID) in 2021, then in 2022 was the first state to add Apple Wallet, and just last month Google Wallet for Android devices became available for Arizona driver licenses or ID cards. 

Digital identity is a new technology that Arizonans can utilize and securely present it as a valid ID at select TSA airport security checkpoints. Arizona residents should continue to carry their physical driver license or state ID card to use in other situations, including with law enforcement.

To learn more about mobile options for Arizona driver licenses and state IDs, please visit azdot.gov/DigitalIDs.

 

4 million Arizonans have discovered the ease of AZ MVD Now

4 million Arizonans have discovered the ease of AZ MVD Now

I-17 101 traffic interchange

4 million Arizonans have discovered the ease of AZ MVD Now

4 million Arizonans have discovered the ease of AZ MVD Now

December 7, 2023

Online MVD portal offers customers speed, security and convenience

PHOENIX – More than 4 million Arizonans have now discovered the fastest, safest and most convenient way to complete services with the Arizona Department of Transportation Motor Vehicle Division.

In just over three years since ADOT launched AZMVDNow.gov, 4,006,210 Arizonans have activated free accounts to access the primary online portal for MVD customers. 

The AZ MVD Now portal offers more web-based services than ever before, with more levels of security and options to get you out of the line and safely on the road.

Here are just a few recent customer comments about AZ MVD NOW: 

“I love how easy everything can be accomplished on this website. The website is one of the best I've ever used. Thanks and keep it up.”

“This is the best online government service available!”

“Very streamlined and easy to complete. Very few steps to renew registration. Probably the best run MVD in the country.”

Here are some of the things you can do with your AZ MVD Now account:

  • View information related to your vehicle, including title status, registration status and MVD service history.
  • Complete dozens of services such as registration renewals, ordering a duplicate license, change of address, updating insurance, title transfers and sold notices.
  • Schedule an in-office appointment for a time that is convenient for you. 

To activate your account, please visit AZMVDNow.gov and follow the prompts. AZ MVD Now accounts are free and protected by several security protocols that are explained on the site and in an accompanying “how to” video.

 

Reminder: Holiday season a great time to get your AZ Travel ID

Reminder: Holiday season a great time to get your AZ Travel ID

I-17 101 traffic interchange

Reminder: Holiday season a great time to get your AZ Travel ID

Reminder: Holiday season a great time to get your AZ Travel ID

November 21, 2023

Enhanced identification required at TSA airport checkpoints in 2025

PHOENIX – Many things slow down a bit during the holidays, including business at Arizona Department of Transportation Motor Vehicle Division offices. That makes this an ideal time to make an appointment to get your Arizona Travel ID.

The federal deadline is May 7, 2025, for those who wish to use their state-issued credential for air travel. Without the Arizona Travel ID or other form of federally compliant identification such as a valid U.S. passport, fliers risk missing domestic airline flights because Arizona’s standard driver license, which will remain valid for state purposes, will not be accepted at TSA checkpoints. 

The Arizona Travel ID requires added proof of identification to ensure that your license or identification meets strict requirements of the federal REAL ID Act of 2005. A gold star on the card shows that you’ve provided this additional information.

You can walk into an office to upgrade to an Arizona Travel ID, but we suggest scheduling an appointment through Live Chat or online at azmvdnow.gov. Even if you haven’t activated your AZ MVD NOW account, you can still schedule an appointment. 

Because the Arizona Travel ID is compliant with the federal standards, you will need to provide extra documentation. This includes:

  • Proof of identity: a birth certificate or U.S. passport
  • Social Security Number: just the number, not the card
  • Two documents proving Arizona residency: rental or bank statements, credit card or cell phone bills in your name with your current Arizona address, etc.

More information and a full list of qualifying documents are available at azdot.gov/TravelID

If you are traveling this season, be safe and make sure to schedule an appointment for your Travel ID in 2024 to be ready for the 2025 deadline.

 

ADOT MVD Director honored for supporting organ donation

ADOT MVD Director honored for supporting organ donation

I-17 101 traffic interchange

ADOT MVD Director honored for supporting organ donation

ADOT MVD Director honored for supporting organ donation

November 20, 2023

Customers can easily register as organ and tissue donors

PHOENIX – Donate Life America presented the director of the Arizona Department of Transportation’s Motor Vehicle Division with its Lifesaver Award to honor ADOT’s commitment to making it easy for customers to register as organ and tissue donors. 

The Donor Network of Arizona nominated Eric Jorgensen for this national award, citing his leadership on initiatives to promote organ and tissue donation registrations through the MVD.

“This recognition is for everyone at MVD who continues to promote and help this important cause,” Jorgensen said. “The vast majority of people who register to become organ donors do so through MVD. We continually find ways to make sure people have the opportunity to register and potentially help save lives.”

MVD partners with the Donor Network of Arizona to provide opportunities for customers to sign up to become an organ donor at MVD offices, as well as online at azmvdnow.gov.

That box on the driver’s license or state ID application is small – people often make the decision in just a few seconds – yet the implications are huge. Each decision to check the box as an organ, eye and tissue donor can possibly save eight lives and heal 75 more.

ADOT MVD and Donor Network of Arizona have partnered for nearly 20 years to educate people about organ, eye and tissue donation and make it easy to register. Today, more than 4 million Arizonans are registered donors, and about 95% of donor registrations occur when a person applies for or renews their Arizona driver license or state ID card.

Please visit DonateLifeAZ.org to learn more about organ and tissue donation and to register as a donor.

 

ADOT adds to MVD customer services available through Live Chat

ADOT adds to MVD customer services available through Live Chat

I-17 101 traffic interchange

ADOT adds to MVD customer services available through Live Chat

ADOT adds to MVD customer services available through Live Chat

November 9, 2023

Options allow you to get more done from a computer or smartphone

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division (MVD) now offers more easy ways to find what you need through Live Chat on the azdot.gov website.  

MVD is making it even more convenient to conduct business online by making more services available via Live Chat, including registration credit refunds and disbursements, title and registration fee estimations and registration status letter requests. These add to services such as submitting a sold notice, changing your address, replacing a disability placard and scheduling appointments to visit an MVD office.

Each live chat with an MVD employee saves the customer a trip to their local MVD office, helping shorten wait times for all customers across Arizona. Customers are able to contact MVD via chat through azdot.gov to address their concerns, receive answers to questions or complete services directly with an MVD expert online from their computer or smartphone.   

Use has steadily increased since Live Chat was introduced in September 2022, with nearly 28,000 chats in June 2023 alone. Live Chat is available from 8 a.m. to 4:30 p.m. Monday through Friday as an easy way to get out of line and safely on the road.

Customers can also use azmvdnow.gov, call MVD at 602.255.0072 or visit an MVD office, where average wait times remain low, at just over 10 minutes. 

 

ADOT unveils three new specialty license plates

ADOT unveils three new specialty license plates

I-17 101 traffic interchange

ADOT unveils three new specialty license plates

ADOT unveils three new specialty license plates

October 26, 2023

More than 100 now available through Motor Vehicle Division

PHOENIX – Arizonans have more choices to support their favorite charitable causes as the Arizona Department of Transportation Motor Vehicle Division offers three additional specialty license plates.

With the addition of Empower, In Loving Memory and State Forty Eight specialty plates, MVD now offers 101 options that can be viewed at azdot.gov/plates and ordered at azmvdnow.gov/plates

“Specialty license plates offer a great way to customize a vehicle and show your proud support for one of these uniquely Arizona organizations,” MVD Director Eric Jorgensen said. “MVD is pleased to offer the various plates that will have an impact for the organizations dedicated to improving Arizona and our communities.”

Most specialty plates cost $25 each year. Of that amount, $17 goes to a designated charity or nonprofit group. During the fiscal year that ended June 30, sales of specialty plates contributed over $12 million for various causes and charities.

Specialty plates are authorized by the Arizona Legislature and have been offered since 1989. Plate designs complete a review by ADOT and law enforcement. Personalization can be added for an additional $25 per year.

Learn more about each of these plates:

Empower

This specialty plate is available to anyone, and $17 from each plate goes to supporting veterans and military families by empowering charitable organizations with resources necessary to carry out their missions. 

“Empower Coalition’s sole mission is to support Veterans and military families,” said Jim Storey, Founder and Chairman of the Board of Empower Coalition. “This license plate enables us to continue this mission by providing additional funds in support of these heroes. For those of you that purchase the license plate, not only will it look fantastic on your vehicle, but most importantly, the proceeds will go to those who need it the most. Empower Coalition is proud to support those who serve and protect; on behalf of the members of Empower Coalition, thank you to everyone who has and continues to serve our country.” 

In Loving Memory

This specialty plate is available to anyone, and $17 from each plate goes to ensure that no child grieves alone by providing a safe community for kids and families experiencing grief.  

“When someone purchases the "In Loving Memory" license plate they are helping support hundreds of thousands of kids and families throughout Arizona who have experienced the death of a parent, sibling, child, or another special person,” said Executive Director of Billy’s Place, Kris Friedman. “Billy's Place is a safe community for kids and families experiencing grief, where, as one dad said, families go "from broken, to hopeful, to providing hope." We are grateful to our plate sponsors, New York Life, West Valley Lutheran Thrift Shop, Ricky Nolasco, Norb and Judy Friedman, and the Beals Memorial Fund in Memory of Martha Beals.”

State Forty Eight

This specialty plate is available to anyone, with $17 from each plate going to the State Forty Eight Foundation and its mission to support Arizona entrepreneurs and small business owners through grant funding, education and free resources.   

“This is a momentous milestone in our journey to support Arizona entrepreneurs,” said Zach Hall, President of the State Forty Eight Foundation Board of Directors. “The effort to secure the State Forty Eight Foundation's specialty license plate was a significant undertaking, and it wouldn't have been possible without the dedication of both our team and the support of our representatives. Working closely with State Forty Eight CEO, Mike Spangenberg, we took on the challenge of educating our representatives about who we are and the substantial impact we have across the state. With every license plate purchased, the community is providing access to essential resources and grant funding for small business owners in Arizona.” 

To view and order any specialty plate, please visit azmvdnow.gov

 

Arizonans can add licenses and state IDs to Google Wallet

Arizonans can add licenses and state IDs to Google Wallet

I-17 101 traffic interchange

Arizonans can add licenses and state IDs to Google Wallet

Arizonans can add licenses and state IDs to Google Wallet

October 18, 2023

ADOT MVD gives Arizona residents another way to carry their ID

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division is adding another option for digital identification: Arizonans can now keep a digital driver license or state ID in Google Wallet.

This gives Arizonans three digital platforms to choose from. Arizona first offered the mobile driver license  in 2021, then in 2022 added Apple Wallet.

“Arizona is proud to again be one of the first states to give our residents the choice to add their ID to Google Wallet,” Arizona MVD Director Eric Jorgensen said. “We continue to seek out opportunities for products and services that provide Arizonans convenience, security and privacy.”

ADOT MVD embraces the motto, “Out of the line and safely on the road.” This is a nod to MVD’s commitment to reducing in-office wait times and offering customers a growing number of digital options, including the new technology of digital driver license and identification cards.

Arizona is among the first few states in the nation whose residents can add their MVD-issued driver license or state ID card to Google Wallet and securely present it as a valid ID at select TSA airport security checkpoints. Arizona residents should continue to carry their physical driver license or state ID card to use in other situations, including with law enforcement.

To learn more about mobile options for Arizona driver licenses and state IDs, please visit: azdot.gov/GoogleWallet.

 

 

Survey: AZMVDNOW.gov is ‘extremely easy’ to use

Survey: AZMVDNOW.gov is ‘extremely easy’ to use

I-17 101 traffic interchange

Survey: AZMVDNOW.gov is ‘extremely easy’ to use

Survey: AZMVDNOW.gov is ‘extremely easy’ to use

October 4, 2023

Motor Vehicle Division online portal is rated high for convenience

PHOENIX – The Arizona Department of Transportation’s Motor Vehicle Division works hard to make AZMVDNOW.gov a place to easily complete a wide variety of transactions. And we’re proud to say that customers agree we’re succeeding.

A recent survey of MVD customers found that 76.2% of respondents consider AZMVDNOW.gov ”extremely easy” to use. That’s up from 71% in a March survey. 

The percentage of customers who consider the website “extremely difficult” to navigate is trending in the right direction as well: 3.3%, down from 5.6% in March. 

“We are pleased to see that Arizonans value our efforts in providing more convenient ways to conduct business and get customers out of the line and safely on the road,” Arizona MVD Director Eric Jorgensen said. “We continue to seek opportunities for products and services that provide Arizonans security, privacy and convenience.”

Here are just some of our customers’ comments:

This is THE BEST website! You've made this so easy to understand and complete the registration. Two thumbs up!

Love it.. Lived in 3 states. Best of them all! Thanks

Love how easy it is to renew my registration. The best part of all is I can do it from home instead of standing in line at a MVD office. TY for making my life a little easier

Always find this to be one of the VERY BEST sites! Easy, clear, laid out very well. It is honestly a joy to use this site in comparison to all the other sites that I encounter.

More than 5,000 customers responded in September to the survey asking them to rank the ease of conducting business on the website from extremely easy to extremely difficult. 

Nearly 4 million Arizonans have discovered the safest, fastest and most convenient way to complete services with MVD. Accessing AZMVDNOW.gov offers customers a safe and secure way to conveniently conduct transactions such as renewing vehicle registration, getting a replacement driver license, transfering titles, selecting a specialty plate, receiving registration refunds or simply scheduling an appointment for a convenient time at your local MVD office. 

To activate your free account, please visit AZMVDNow.gov and follow the prompts. Accounts are free and protected by several security features that are explained on the site and in an accompanying how-to video.