MVD

Federal deadline for air travel identification begins next month

Federal deadline for air travel identification begins next month

I-17 101 traffic interchange

Federal deadline for air travel identification begins next month

Federal deadline for air travel identification begins next month

April 22, 2025

Update to the Arizona Travel ID at many Authorized Third Party locations

PHOENIX – The Arizona Travel ID is in high demand with two weeks remaining until the May 7 deadline for domestic air travelers to comply with federal REAL ID requirements. With business up and appointments filling rapidly at Motor Vehicle Division offices, the Arizona Department of Transportation recommends keeping two things in mind: 

1. If you aren’t traveling on or soon after May 7 and you wish to use your state credential to fly, you can avoid the current rush by making an appointment closer to your travel date – while leaving a cushion for your Arizona Travel ID to arrive in the mail. 

2. The dozens of authorized third party locations across Arizona can be a convenient option, including if you want to conduct business outside of normal business hours or on Saturdays, which some locations offer. Keep in mind that transactions at these locations involve additional fees. You’ll find a map with authorized third party locations at azdot.gov/mvd

Without the Arizona Travel ID or another form of federally compliant identification such as a valid U.S. passport, you’ll risk missing an airline flight. 

The gold star in the upper right corner of an Arizona Travel ID shows that the holder has met federal standards requiring extra documentation. This includes:

  • Proof of identity: a birth certificate or U.S. passport
  • Social Security number: just the number, not the card
  • Two documents proving Arizona residency, such as rental or bank statements and credit card or cellphone bills in your name with your current Arizona address

A full list of qualifying documents is available at azdot.gov/TravelID. For information on how to obtain an Arizona birth certificate please visit the Arizona Bureau of Vital Records’ website.

The Arizona Travel ID costs $25 and is valid for eight years. The new Arizona Travel ID card will arrive in the mail within 10-14 days.

More than 2.65 million Arizonans have already upgraded to the Arizona Travel ID so they will be ready to fly. While the deadline is just around the corner, the important deadline to have a federally compliant ID is in time for your next travel plans. 

 

Federal deadline for air travel identification begins next month

Federal deadline for air travel identification begins next month

I-17 101 traffic interchange

Federal deadline for air travel identification begins next month

Federal deadline for air travel identification begins next month

April 7, 2025

Arizona Travel ID will get you through airport security after May 7

PHOENIX – Today marks one month before the federal deadline for domestic airline travelers to have a federally compliant form of identification. If you plan to use your driver license or state-issued ID card for air travel this summer, now is a good time to visit an Arizona Department of Transportation Motor Vehicle Division office or selected authorized third party locations to get your Arizona Travel ID. 

Without the Arizona Travel ID or other form of federally compliant identification such as a valid U.S. passport, you’ll risk missing an airline flight. 

The gold star in the upper right corner of an Arizona Travel ID shows that the holder has met federal standards requiring extra documentation. This includes:

  • Proof of identity: a birth certificate or U.S. passport
  • Social Security number: just the number, not the card
  • Two documents proving Arizona residency, such as rental or bank statements and credit card or cellphone bills in your name with your current Arizona address

You can walk into an office for this service, but we suggest scheduling an appointment at azmvdnow.gov. The Arizona Travel ID costs $25 and is valid for eight years. The new Arizona Travel ID card will arrive in the mail within 10-14 days.

May 7 will be here quickly. Join the 2.6 million Arizonans who have already upgraded to the Arizona Travel ID. 

For information on how to obtain an Arizona birth certificate please visit the Arizona Bureau of Vital Records’ website.

For more information and a full list of qualifying documents, please visit azdot.gov/TravelID.

 

ADOT unveils Autism Support specialty license plate

ADOT unveils Autism Support specialty license plate

I-17 101 traffic interchange

ADOT unveils Autism Support specialty license plate

ADOT unveils Autism Support specialty license plate

April 3, 2025

National Guard plate redesigned, also available for motorcycles

PHOENIX – Arizonans have another choice to support their favorite charitable causes as the Arizona Department of Transportation Motor Vehicle Division offers a new specialty license plate.

Just in time to celebrate National Autism Acceptance Month, ADOT is unveiling an Autism Support specialty plate. With this addition, MVD now offers 106 options. Each can be viewed at azdot.gov/plates and ordered at azmvdnow.gov/plates

In addition to the new plate, the National Guard specialty plate has been redesigned and is also now available for motorcycles.

Most specialty plates cost $25 each year. Of that amount, $17 goes to a designated charity or nonprofit group. During fiscal year 2024, sales of specialty plates contributed over $13 million for various causes and charities. And is on pace to exceed that this fiscal year. 

Specialty plates are authorized by the Arizona Legislature and have been offered since 1989. Plate designs complete a review by ADOT and law enforcement. Personalization can be added for an additional $25 per year.

Learn more about each of these plates:

Autism Support

$17 from each plate will drive autism research and provide support for individuals with autism and their families through two sponsoring organizations; Southwest Autism Research & Resource Center and First Place AZ.

This plate will be available to anyone and also offered in a motorcycle format. 

“Southwest Autism Research & Resource Center and First Place® AZ are honored to enhance awareness and rally support for autism-related programs and services across Arizona through our new license plate,” said SARRC President & CEO Daniel Openden, Ph.D., BCBA-D. “This initiative represents a powerful statement for our state and a milestone moment for Arizonans impacted by autism. We’re also proud to showcase the original artwork of Joe Bradley—an accomplished artist on the autism spectrum and a founding member of our Self-Advocate Advisory Board—whose creativity and talent bring this license plate to life.”

National Guard 

$17 from each plate goes to support programs and services for the men, women, families, and mission of the Arizona National Guard.

This plate will now offer personalization, a motorcycle plate format, and will be available to anyone, eligibility requirements no longer apply.

“We are proud to introduce the new Arizona National Guard license plate – a symbol of the deep connection between the Arizona National Guard and the community we serve. With every purchase, you support our servicemembers, families, and underlying mission.” Major General Kerry Muehlenbeck, Arizona National Guard Adjutant General and Director of Emergency and Military Affairs.

To view and order any specialty plate, please visit azmvdnow.gov

 

Don’t get fooled this April, avoid fake toll road scam texts from ‘AZDOT’ or ‘DMV’

Don’t get fooled this April, avoid fake toll road scam texts from ‘AZDOT’ or ‘DMV’

Don’t get fooled this April, avoid fake toll road scam texts from ‘AZDOT’ or ‘DMV’

Don’t get fooled this April, avoid fake toll road scam texts from ‘AZDOT’ or ‘DMV’

By Bill Lamoreaux / ADOT Communications
April 1, 2025
A scam text message about unpaid tolls.

April Fool’s Day can be a fun, lighthearted day of pranks and practical jokes to add a little bit of laughter to your life. But there is one thing we can all agree that is most certainly not funny; scam texts.

We are all tired of unexpected texts saying you have won a prize, a package could not be delivered or worse a fee or fine is late, so click on the link. These look enticing or troubling enough, and people click the link to see what they have waiting for them.

Well, there are new texts going around that also look very concerning.

The text says that you have unpaid toll road fees and promises penalties unless you pay soon. Some of these scam texts claim to be private companies, while others mention the DOT and even AZDOT (we go by ADOT in second reference). Of course they provide a convenient link that you can copy into your web browser to handle the matter. The danger is in that link.

Clicking that link typically leads to a fake website intended to steal your personal and financial information.

Avoid links that you are not familiar with – long, convoluted links are a tipoff. These texts also should have other clues to tell you that it is not from the proper authorities, such as a phone number from another country, broken English, and spelling and grammar errors. 

Finally, in Arizona the Motor Vehicle Division is the MVD, not the DMV. Yes, I know most people confuse the two and may not pay much attention, but this is a great example of why it is important to know the difference between the MVD, DMV or even the MVA in Maryland.  

If you receive threatening texts that mention the DMV or even the MVD, do not feel the need to quickly respond or click on any links.  

So what can you do about this text? One option is seeing it as a scam and deleting it. On an iPhone, you can hit Report Junk. As the FBI advises, make sure not to click on any links in a scam text.

You also can file a complaint with the federal Internet Crime Complaint Center (IC3) at ic3.gov. You’ll need to include the phone number from which the text originated and the website listed within the text. 

Additionally, you could contact the Arizona MVD through several secure and safe options. Customers can check their MVD accounts at azmvdnow.gov, call MVD at 602.255.0072 or visit an MVD office, where average wait times remain low, at approximately 12 minutes. 

So now you can delete that text and get back to watching out for the harmless pranks like a note being taped to your back, or the very large plastic bug on your desk. After all, April 1, or April Fool’s Day, is supposed to be a fun break from the normal routine.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

A post shared by Arizona DOT (@arizona_dot)

Contacting ADOT Fraud Hotline solves customer’s title problem

Contacting ADOT Fraud Hotline solves customer’s title problem

I-17 101 traffic interchange

Contacting ADOT Fraud Hotline solves customer’s title problem

Contacting ADOT Fraud Hotline solves customer’s title problem

March 26, 2025

ADOT detectives trained to investigate vehicle and driver license fraud

PHOENIX –  Contacting ADOT’s Fraud Hotline helped a customer register a recently purchased vehicle and drive it legally in Arizona after several months of working with the dealership to receive the title.

ADOT received the complaint on Oct. 29, about the purchase of a vehicle in February 2024 through a used car dealership in the Valley. The complaint alleged the dealership was unable to provide a title, and the only option provided by the dealer was for the customer to obtain a bonded title for the vehicle.  

After the constituent contacted the ADOT Fraud Hotline, detectives with ADOT’s Office of Inspector General looked into the complaint and found the dealership unlawfully advertised and sold the vehicle without having possession of the title according to state law. Dealers who violate state law and MVD licensing guidelines are subject to enforcement actions which may include the issuance of cease and desist orders, criminal citations and the cancellation of dealer licenses.  

Detectives were then able to get a special lien release affidavit completed for the vehicle after verifying previous transaction information indicating the vehicle was traded to the dealer with an out-of-state title and a documented lienholder attached for a company that was no longer in business. On Dec. 9, detectives provided MVD with findings of their investigation, and an Arizona title was issued for the vehicle. They also issued a cease and desist warning to the dealership and required them to take corrective action so they do not violate state law again. 

“It is a wonderful feeling to not only address the violation and potentially prevent similar infractions, but to also help a constituent resolve their title issue and get them safely back on the road,” said Lieutenant Jason Henderson with ADOT’s Office of Inspector General. “We encourage anyone who suspects fraudulent activity against their driver license or ID card, vehicle registration or title to report it immediately.”

ADOT’s 24-hour Fraud Hotline is available to those who suspect fraud or criminal activity involving driver licenses, title and registration. Please call 877.712.2370, email [email protected] or file a report at azdot.gov/incident-report.

Detectives with ADOT’s Office of Inspector General, which is part of the Enforcement and Compliance Division, also investigate fraud involving driver licenses, VIN inspections, as well as licensed and unlicensed vehicle dealerships. They also support investigations by state, local and federal law enforcement.

 

Oh, the places you can see with the Arizona Travel ID

Oh, the places you can see with the Arizona Travel ID

Oh, the places you can see with the Arizona Travel ID

Oh, the places you can see with the Arizona Travel ID

By Bill Lamoreaux / ADOT Communications
March 1, 2025
The Cat in the Hat holds an Arizona Travel ID.

This blog is meant to encourage those who once flew to get the Arizona Travel ID, in case that is you!

On National Dr. Seuss Day, fans both young and old find ways to celebrate Dr. Seuss. If you are inspired to celebrate his life’s work, then perhaps you can take a page from his last book, “Oh The Places You'll Go,” and travel to places from Dr. Seuss’s world, in a way. 

“Wherever you fly, you'll be best of the best. Wherever you go, you will top all the rest.”

You may not be able to fly to the Kingdom of Binn, the Castle of Krupp, Da-Dake, certainly not Whoville. After all, it’s inside a snowflake. However, you can fly to Springfield, Mass., home to Theodore Seuss Geisel’s first English class. Perhaps a shorter flight to San Diego, CA and stop by the house where he wrote such books that say ”Mr. Brown Can Moo! Can You?” “Ten Apples Up on Top,”“Hop on Pop” and “Horton Hears a Who!” Maybe a trip to Universal Studios in California or Florida for this reason. They both transform into a lifelike version of Whoville during the winter holiday season.

These locations are just a plane flight away, but without the Arizona Travel ID you might not be flying to any of these locations one day. 

Beginning May 7, 2025, you will need a federally compliant credential like the Arizona Travel ID to get past TSA checkpoints at airports for domestic flights. Without the Arizona Travel ID or other form of federally compliant identification such as a valid U.S. passport, you risk remaining in “The Waiting Place” and missing your flight because the standard driver license will not be accepted by TSA. 

“For people just waiting. Waiting for a train to go or a bus to come, or a plane to go or the mail to come, or the rain to go or the phone to ring, or the snow to snow or waiting around for a Yes or a No or waiting for their hair to grow.” 

You can walk into an MVD office for this service, but we suggest scheduling an appointment at azmvdnow.gov. You will need to show proof of identity, provide your Social Security number and proof of Arizona residency. For a full list of credentials and documents that meet these requirements, please visit azdot.gov/TravelID

"Oh the things you can find, if you don’t stay behind!" This credential is distinguished by a gold star in the upper right corner of a driver license or identification card., and is available as either kind. 

The cost is $25, and the credential is valid for eight years, per federal law. You will be issued a new ID that will come in the mail before too long (about two weeks). 

With the new Arizona Travel ID, you can do more than imagine the Seuss places you can name like North Nitch, South Stitch, The Street of the Lifted Lorax, Zaty Highway Eight, maybe Mulberry Street. Perhaps a flight to LA to see his star on the Hollywood Walk of Fame or the San Diego Central Library, one of only two in the world authorized to show the illustrations by this famous name. 

“Congratulations! Today is your day. You're off to Great Places! You're off and away!” When you get your Arizona Travel ID today.

February recap: Specialty Plate Spotlight

February recap: Specialty Plate Spotlight

February recap: Specialty Plate Spotlight

February recap: Specialty Plate Spotlight

By David Woodfill / ADOT Communications
February 28, 2025
Specialty plates featured in February.

ADOT has more than 100 specialty license plates featuring a range of worthy causes or charities. To boost awareness, we showcase one specialty license plate each week on social media.

We call this the "Specialty Plate Spotlight" and here are the plates that were featured in February:

  • Congenital Heart Defect Awareness: $17 goes to the Phoenix Children's Hospital-Heart Center for critical research, education and community programs to lead children born with Congenital Heart Defects to longer, healthier lives.”
  • Alice Cooper's Solid Rock Teen Centers: $17 dollars goes to provide a safe space for ALL teens ages 12-20 to spend their time, receive positive mentorship and FREE music, art, dance, photography and recording studio lessons and opportunities.
  • Share the Road: $17 goes to the Rob Dollar Foundation & Uphill Into The Wind to promote road safety and awareness for cyclists and runners.

Do you own one of these specialty plates? What are your reasons for purchasing the one you have? Join the conversation on social media by letting us know!

All specialty license plates can be viewed and purchased at azmvdnow.gov/plates.

Tucson North MVD office location undergoing remodel

Tucson North MVD office location undergoing remodel

I-17 101 traffic interchange

Tucson North MVD office location undergoing remodel

Tucson North MVD office location undergoing remodel

February 19, 2025

Limited services remain available at on-site modular office

The Arizona Department of Transportation Motor Vehicle Division’s Tucson North office on North Shannon Road will be undergoing a complete remodel to modernize and expand the location.  

Limited MVD services will continue to be available in the parking lot through a temporary office modular trailer. Services will be conducted via 13 TeleMVD stations inside the trailer.  

TeleMVD connects with an MVD employee located elsewhere, allowing a customer to complete vehicle and driver license services through computer connections. Each customer service station is equipped with computer equipment, a printer/scanner and a payment device so a majority of MVD services can be completed right there. 

The remodel will begin Monday, Feb. 24, and is expected to take 10 months. Services will be limited to non-cash transactions during this project.  Appointments and commercial driver license knowledge testing will not be available during the project.

Many MVD services can be completed online at azmvdnow.gov, the official service website for the Motor Vehicle Division, at other MVD locations or at authorized third party locations in the greater Tucson area. 

Customers are also able to contact MVD via chat through azdot.gov to talk directly with an MVD expert. This online way to address questions, or even complete some services, allows people to text directly with an MVD expert on the ADOT website from the comforts of their own computer or smartphone in real time.

 

Believe it or not, the AZ Travel ID deadline is actually this year

Believe it or not, the AZ Travel ID deadline is actually this year

Believe it or not, the AZ Travel ID deadline is actually this year

Believe it or not, the AZ Travel ID deadline is actually this year

By Bill Lamoreaux / ADOT Communications
January 13, 2025
A woman stands in an airport, looking at a board the displays arrival and departure times.

ADOT MVD has been warning everyone for several years that TSA will be requiring a federally compliant ID, like the Arizona Travel ID or passport. Well, that time is almost here – sort of.

The U.S. Department of Homeland Security (DHS) recently announced a phased approach for enforcement of the REAL ID regulations after the May 7, 2025, deadline. That’s right, the enforcement could still take up to two years to be fully in place.

May 7 will be the first date that TSA will begin to ask for the REAL ID, also known as the Arizona Travel ID, or some other federally approved identification. For those who do not have an approved federal identification, you can expect a warning and possibly even delays as you are going past TSA security checkpoints. ADOT MVD follows TSA guidelines and encourages people to consider getting the Arizona Travel ID to avoid such delays or other travel issues starting on May 7, and during the phased enforcement.

This credential is distinguished by a gold star in the upper right corner and is available to Arizona residents as a driver license or identification card. 

You can walk into an MVD office for this service, but we suggest scheduling an appointment and that can be done online at azmvdnow.gov. Even if you haven’t activated your AZ MVD NOW account, you can still schedule an appointment. 

Because the Arizona Travel ID is compliant with the federal standards, you will need to provide extra documentation like a birth certificate, Social Security number and proof of Arizona residency.

So if your 2025 travel plans include flying across the country for work, vacation or even a family reunion, you may want to update your ID to the Arizona Travel ID and avoid any unnecessary travel delays.

More information and a full list of qualifying documents are available at azdot.gov/TravelID.

Make sure 2025 is safe and happy by taking the new OHV safety course

Make sure 2025 is safe and happy by taking the new OHV safety course

Make sure 2025 is safe and happy by taking the new OHV safety course

Make sure 2025 is safe and happy by taking the new OHV safety course

By Bill Lamoreaux / ADOT Communications
December 30, 2024
Off-highway vehicles travel together on a dirt trail.

If you own a dirt bike, ATV or even a snowmobile you might not know about a new state law taking effect in just a few days for owners of off-highway vehicles (OHVs).

Owners registering or renewing OHVs on or after Jan. 1 will be required to take a short safety course before completing the registration process. 

The free course, created by the Arizona Game and Fish Department, will include content related to the safe operations of these vehicles. The educational course consists of a 10-minute instructional video followed by 20 multiple-choice questions. This course will be required one time for at least one of an OHV’s owners between Jan. 1 and June 1, 2027. 

The Arizona Department of Transportation Motor Vehicle Division and Game and Fish are partnering to offer this safety course in a few convenient ways. Arizona residents will be able to complete the course through AZMVDNOW.gov, the online portal for motor vehicle services in Arizona as well as MVD office locations across the state. Non-residents will be able to take the course online at AZGFD.gov.

MVD’s online portal is a natural fit to host the training for Arizona residents, as you will be able to take the course as well as complete the registration renewal process conveniently and securely in one online location. Over 2,250 people have already taken the online course and are ready to enjoy the beautiful Arizona outdoors in the new year.

Once the course is completed, and the 2025 decal is placed on the vehicle, it will indicate to law enforcement that you have successfully completed the course and the vehicle is legally registered.

For those businesses that have OHVs registered to it, a representative from the business will need to take the course on the business' AZ MVD Now account.

So, before you load up for the trails, sand dunes or snowy hills, make sure your OHV is properly registered by taking the free course.

For additional information about this new course, please visit azdot.gov/mvd/OHV.