ADOT Motor Vehicle Division consolidating two offices on Arizona Strip

Goal is providing better, more reliable service in remote area

PHOENIX – To make the most efficient use of taxpayer dollars and provide more consistent and reliable customer service, the Arizona Department of Transportation Motor Vehicle Division is examining all aspects of its operations, including whether to consolidate certain offices, to better serve Arizonans.

As a result, MVD is closing its Colorado City office, which is only open two days a week, and expanding service at its Littlefield office from three to five days a week. Employees of the Colorado City office will be stationed at the Littlefield office, increasing MVD availability in that region.

“By merging our resources, we can increase staffing at remaining MVD offices and enhance services to our customers in the northwest region,” Motor Vehicle Division Director Eric Jorgensen said.

The changes, which take effect Monday, May 23, will allow MVD to provide more reliable customer service to residents of the Arizona Strip and to operate more efficiently by reducing facility costs.

Those living anywhere in Arizona can conduct more than 20 motor vehicle transactions online at ServiceArizona.com, which is available via smartphones and tablets as well as desktop and laptop computers. They also can visit an increasing number of Authorized Third Party businesses offering services including driver licenses and vehicle titles.

Those who currently use the Colorado City office will continue to have access to full-service MVD offices in Littlefield and Page for transactions that require an office visit.

MVD is continuously evaluating its operations for potential consolidation and looks at factors including location, lease agreements and what MVD services are used at that particular location.

“We continue to explore ways to best serve our customers in the northwest region and are working to provide efficient, convenient services to our customers across the state,” Jorgensen said.

For more information, visit azdot.gov/mvd.