Filing an ADA Discrimination Complaint

Complaints (in English or Spanish) may be filed by any person who believes that he or she has been excluded from participation in, or denied access to, programs or activities; denied benefits or services; or subjected to discrimination on the basis of race, color, national origin, or disability.

Complaint forms can be faxed, emailed, or mailed, upon request.

• ADA Complaint Form – English | Spanish
• ADA Online Complaint Form (via DocuSign)

A signed, written complaint must be submitted within 180 days of the alleged discriminatory act (or latest occurrence). Complaints may be filed with these agencies:

• ADOT Civil Rights Office
• U.S. Department of Justice (USDOJ)
• U.S. Department of Transportation (USDOT)
• Federal Highway Administration (FHWA)
• Federal Transit Administration (FTA)
• Federal Aviation Administration (FAA)
• Federal Motor Carrier Safety Administration (FMCSA)
• National Highway and Traffic Safety Administration (NHTSA)

All complaints should contain these elements:

• The name, address, telephone number and signature of the complainant
• The facts and circumstances surrounding the claimed discrimination, including date of allegations, and the basis of the complaint (e.g., race, color, national origin, disability)
• Any names of persons, if known, whom the investigator could contact for additional information to support or clarify the allegations
• The corrective action being sought by the complainant

If you require assistance completing a complaint form please contact 602.712.8946.