Filing a Complaint

Complaints (in English or Spanish) may be filed by any person who believes that he or she has been excluded from participation in, denied the benefits of or otherwise subjected to discrimination under any Arizona Department of Transportation (ADOT) service, program or activity, and believes the discrimination is based upon race, color, national origin or disability. Complaints will be accepted in writing only and may be filed with ADOT's Civil Rights Office.

A signed, written complaint must be submitted within 180 days of the alleged discriminatory act (or latest occurrence). Complaints may be filed with these agencies:

All complaints should contain these elements:

  • The name, address, telephone number and signature of the complainant
  • The facts and circumstances surrounding the claimed discrimination, including date of allegations, and the basis of the complaint (i.e., race, color, national origin, disability)
  • Any names of persons, if known, whom the investigator could contact for additional information to support or clarify the allegations
  • The corrective action being sought by the complainant
ADOT Complaint Form
Downloadable or
Online (via DocuSign)
Forma Para Poner una Queja
En línea (a través de DocuSign)
Una vez que hagas clic en el enlace “En línea”. En el pie de la página es donde se cambia el idioma.

If you have questions about ADOT's Title VI Program or to file a complaint, please contact:


ADOT Civil Rights Office
Krystal Smith
​​​​​​Civil Rights Compliance Manager
206 S. 17th Ave.
Room 150, MD 155A
Phoenix, AZ 85007
Phone: 602.712.8946