AMS

PHOENIX – When a crash damages the state highway system, the Arizona Department of Transportation’s Insurance Recovery Unit makes sure taxpayers don’t get stuck with the bill unnecessarily.

This operation recovered more than $5 million during the fiscal year that ended June 30, accounting for 98% of crash-related maintenance costs. In all, the Insurance Recovery Unit processed 2,701 claims during fiscal 2020, the most it’s ever handled in a year.

Customer-focused. Transparency. Accountability. Efficiency.

These words describe the new process of using ADOT’s E-Grants system to process planning invoices from Councils of Governments (COGs) and Metropolitan Planning Organizations (MPOs) that receive funds from both the Federal Highway Administration and Federal Transit Administration. Since its launch six months ago, ADOT has reduced the reimbursement processing time from an average of 33 days to four days. So, how did the teams at our Multimodal Planning Division and Financial Management Services do it?

Governor Doug Ducey has honored Arizona Highways and Arizona State Parks and Trails with his Good Government Award for a collaboration that includes a one-year subscription to the magazine when someone purchases an annual parks pass.