ADOT: Beware of fraudulent 'DMV' websites and misleading advertising

PHOENIX – Many motor vehicle services can be performed online nowadays. Unfortunately, scam artists, misrepresenting themselves as official motor vehicle division entities, are using the Internet to take a customer’s money and personal information.

The Arizona Department of Transportation Motor Vehicle Division wants to alert customers that there are fraudulent websites falsely offering motor vehicle services such as Arizona driver licenses, IDs, and vehicle titles and registration. The fraudulent websites appear in searches with keywords such as MVD or DMV.

ServiceArizona.com is the only authorized website for all Arizona MVD transactions. Customers can use ServiceArizona.com to conduct many routine motor vehicle transactions, such as applying for a duplicate driver license or driver license reinstatement, renewing a vehicle registration and purchasing a specialty or personalized license plate.

Currently, a person cannot obtain a driver license online. To do so a customer must visit a local MVD or Authorized Third Party office.

Additionally, ADOT does not offer MVD services through phone solicitations, nor does it endorse or advertise for online businesses claiming to provide MVD services.

There are, however, legitimate Authorized Third Party businesses that are licensed and authorized to perform MVD transactions in person. A list of Authorized Third Party businesses can be found at azdot.gov/mvdlocations.

ADOT’s goal is to prevent its customers from becoming victims of fraud or identity theft. ADOT also wants customers to be aware of unauthorized sites that may offer MVD services at an extra cost. The only authorized ways to conduct Arizona driver license or motor vehicle services are either in person at any ADOT MVD or Authorized Third Party office, online through ServiceArizona.com or by standard mail.

For more information about MVD services, please visit azdot.gov/mvd.