Am I required to obtain a Travel ID?
No, but to use your Arizona driver license or identification to board an aircraft or to enter restricted federal buildings and military bases, a Travel ID will be required effective May 7, 2025.
How do I make changes to my account? How do I do a Change of Ownership?
All companies have the independence to make changes to their own account. If you would like to update your account information, you can always log into your ServiceArizona account to do so; but if you are not able to access your account and would like the department to make those changes, you will need to submit a VFH Change Request Form.
I want to drive for a rideshare company; how do I get a permit?
We don't regulate rideshare drivers. Please contact your company directly. For those driving for Uber Black or another Transportation Network Company, you will need to get a Transportation Network company permit as described in ARS §28-101. See the Definitions tab for more information.
What endorsements do I need to drive as a vehicle for hire?
There are no endorsements regulated by Vehicle for Hire.
Where do I get my meter calibrated?
There is a list of Registered Service Agents available under the Helpful Links tab.
Where do I bring my vehicle for an inspection?
Inspections are based off of complaints and done on a random basis by the Compliance Department. We do not require an inspection upon receipt of application.
What are taxi, livery, limousine, and transportation network company?
Definitions can be found on the Definitions page.
Do I have to pay an application fee?
Fees are only applied to Taxi vehicles .
Where do I send my insurance documents, drug testing records, and other required documents?
Please submit insurance to Mandatory Insurance at Mail Drop 526M P.O. BOX 2100 Phoenix, AZ 85001. You should keep all other records for all the vehicles in your fleet, but they are not required to be sent to our department unless requested.
Do I need to get a Vehicle for Hire Permit for my golf cart?
Every city has their own requirements. Please check with your local city authorities for more information.