PHOENIX – More than 3 million Arizonans have discovered the safest, fastest and most convenient way to complete services with the Arizona Department of Transportation Motor Vehicle Division.

Since launching in April 2020, more than 3 million Arizonans have activated their free AZMVDNow.gov account, giving them access to the primary online portal for MVD customers. 

“Advances in technology continue to provide conveniences and AZMVDNow.gov does that and so much more.” MVD Director Eric Jorgensen said. “With the AZ MVD Now portal, MVD offers more web-based services than ever before with more levels of security and that’s a big win for Arizonans.”

Here are some of the things you can do with your AZ MVD Now account:

• View information related to your vehicle, including title status, registration status, and MVD service history.
• Complete more than 30 services, like registration renewals, ordering a duplicate license, change of address, update insurance, title transfers, sold notices and more.
• Schedule your own in-office Travel ID appointment, and beat the May 3, 2023 deadline. 

Every Arizonan with a credential – a driver license or identification card – or a vehicle registered in Arizona has an AZ MVD Now account. To activate the account, go to AZMVDNow.gov and follow the prompts. AZ MVD Now accounts are free and protected by several security protocols that are explained on the site and in an accompanying “how to” video.

PHOENIX – With tax season in full swing, the Arizona Department of Transportation Motor Vehicle Division is doing its part to take some of the hassle out of filling out those forms.

As a reminder, MVD has the “Vehicle Payment Summary” feature available for free at azmvdnow.gov. This service provides vehicle owners a consolidated report on how much was paid in taxes and fees for every registered vehicle, in 2021.

“This is the simplest way for customers to get this information for filing their taxes,” said MVD Stakeholder Relations Manager Jennifer Bowser Richards. “Getting this report just takes a few minutes and it’s much easier than going into your garage, collecting all your registration forms and copying them for your tax files. It’s one more convenience that MVD provides to stay ahead of the curve serving our customers.”

For more information: azdot.gov/mvd, or azmvdnow.gov

PHOENIX – Give yourself the gift of travel this holiday season and upgrade your driver license to the Arizona Travel ID.

Now is a great time to get the Arizona Travel ID because, historically, Arizona Department of Transportation Motor Vehicle Division offices see fewer customers during the holiday season than other times of the year. 

Customers can save even more time by scheduling an office appointment at azmvdnow.gov, selecting the time, date and office location that is most convenient. An active AZ MVD Now account is not needed to schedule an appointment online.

Nearly 1.6 million Arizonans have upgraded to the Arizona Travel ID.

A short, easy-to-follow step-by-step guide to getting the Arizona Travel ID is available at azdot.gov/TravelID. When a customer is ready to upgrade their credential, the Arizona Travel ID application can be completed online at azmvdnow.gov prior to an appointment. Be sure to bring the following necessary documents to your appointment:

• Proof of identity: For most people, this will be a birth certificate or U.S. Passport.
• Social Security Number: A Social Security Card is not needed, only the number.
• Proof of residency: Two printed documents with your current Arizona residential address, like a utility bill, bank or credit card statement, or insurance policy.
• A full list of qualifying documents is available at azdot.gov/TravelID.

The Arizona Travel ID, which has a gold star, is the state-issued credential that complies with the federal REAL ID Modernization Act because cardholders have provided additional proof of identification to meet strict federal requirements. It is available to Arizona residents as a driver license or identification card. Beginning May 3, 2023, a REAL ID-compliant credential, like the Arizona Travel ID, will be needed at TSA airport checkpoints and other federal buildings. 

Arizona is one of 37 states offering residents a choice in their driver license credential: the federally compliant Arizona Travel ID or the non-Travel ID Arizona driver license, which is not federally compliant and will not allow an individual to pass through TSA, beginning May 3, 2023. Arizona law requires that MVD provide customers with this choice.

PHOENIX – More than 2.5 million Arizonans have discovered that the fastest, easiest and most convenient way to do business with the Arizona Motor Vehicle Division is to go online at azmvdnow.gov.

azmvdnow.gov is the MVD’s primary self-serve online website and recently surpassed 2.5 million account activations. That means the MVD is able to get millions of Arizonans out of the line and safely on the road.

While some MVD services, like the road test, a first-time driver license application and first-time vehicle registration, can’t be completed online, azmvdnow.gov offers convenient, contactless transactions for more than 30 services. Customers can complete more than two-thirds of all services on their own time and from the comfort of their own home, including:

• Renewing vehicle registration
• Renewing a driver license
• Ordering a replacement driver license
• Requesting a registration refund
• Submitting a vehicle sold notice
• Ordering a specialty or personalized license plate
• Scheduling an in-office appointment
• And many more

A robust selection of “how to” videos are available at azmvdnow.gov, which guide users through account activation, applying and renewing a driver license, requesting a registration refund and other services.

Anyone who already does business with MVD, like those with an Arizona driver license, state-issued ID card or vehicle registered in the state, already has a free account at azmvdnow.gov. To activate an account, visit azmvdnow.gov and follow the prompts.

With fire restrictions in place, and to ensure the safety of staff and customers, the Arizona Department of Transportation Motor Vehicle Division office in Globe is temporarily closed. There is no timetable for reopening. 

Customers can complete MVD services by going online at www.azmvdnow.gov or www.servicearizona.com; or call MVD at 602-255-0072.

Two-thirds of all MVD services and transactions can be completed online at www.azmvdnow.gov. Here’s a sampling of what can be done online:

• Renew vehicle registration
• Renew driver license
• Order a replacement driver license or ID card
• Change your address
• Order specialty and personalized license plates
• Submit a sold notice

PHOENIX – Thinking of selling or trading in your car? After agreeing to a price, one of the most important things a seller can do is complete a “sold notice” with the Arizona Department of Transportation Motor Vehicle Division.

Wait. What’s a “sold notice” and why is it important?

A “sold notice” ensures that MVD and law enforcement have a record of the vehicle’s current owner. This can protect the seller from liability if the car is involved in a crash or crime, is ticketed, or becomes abandoned, which carries a hefty fee. There is no cost to complete a “sold notice” and it can be done online at AZMVDNow.gov.

Submitting a “sold notice” is easy. Simply, log-in to your account at AZMVDNow.gov and:

• Click on “submit a sold notice”
• Select the vehicle you’ve sold
• Enter the buyer’s information
• Enter the date the vehicle was sold

Additional steps to follow when selling or trading in a car include removing the license plate and transferring the title to the buyer.

PHOENIX – If a visit to an ADOT Motor Vehicle Division office is in your future, there’s good news: Appointments can be scheduled online in less than a minute.

No longer is it required to log-in to an account at AZMVDNow.gov to schedule an office visit. Instead, MVD customers who have an Arizona driver license or ID card can simply go to AZMVDNow.gov, click on the orange “schedule an appointment” button and follow the prompts.

“MVD is constantly making tweaks and adjustments to better accommodate customers’ needs and provide a better experience,” said MVD Director Eric Jorgensen. “We are committed to our goal of getting customers out of the line and safely on the road.”

Though scheduling an MVD appointment is easier than ever, an office visit isn’t needed for most services. Two-thirds of all MVD services and transactions can be completed at AZMVDNow.gov. Here’s a sampling of what can be done online:

• Renew vehicle registration
• Renew driver license
• Order a replacement driver license or ID card
• Change your address
• Order specialty and personalized license plates
• Submit a sold notice

More than 2 million Arizonans have activated their accounts and are taking advantage of convenient, self-serve options to complete their business with MVD.

PHOENIX – Robocalls. Scammy text messages. Shady websites.

When it comes to doing business with the Arizona Department of Transportation Motor Vehicle Division, ignore all unsolicited communications and avoid online search engines. Instead, go straight to the source at AZMVDNow.gov or ServiceArizona.com. These are legitimate MVD websites and the only ones customers should conduct personal MVD business on.

Over the past several months, customers have made ADOT aware of text messages they’ve received that claim the customer owes the “DMV” money or some other nonsense. Spoiler alert: These customers don’t owe what the text claims and these texts are a scam.

Pro tip: Any text, email or phone call that uses “DMV” instead of “MVD” is a clear give-away that a scam is afoot. 

When it comes to searching for information about renewing vehicle registration, getting an Arizona driver license, taking the instruction permit test or dozens of other MVD services, always go to ADOT’s official websites: azdot.gov,  AZMVDNow.gov or ServiceArizona.com. Don’t let a search engine steer you to a different site.

While many of those “DMV” websites are legal, they don’t have the customer’s best interest in mind because they charge for information that is freely available at azdot.gov, like the Arizona Driver License Manual and practice tests.

Remember, the only ADOT websites customers should conduct personal MVD business on are AZMVDNow.gov or ServiceArizona.com.