AZMVDNow

Between a planned computer operating system upgrade and the current public health situation, there has been a lot of changes for the MVD lately. But there has been a silver lining to all of this change.

PHOENIX - Even though ADOT Motor Vehicle Division offices are serving a limited number of customers by appointment only due to the public health situation, customers aren’t limited in their ability to offer the gift of being an organ, eye or tissue donor. 

Since 2017, organ donation has been an option for online customers renewing their vehicle registration, a service that attracts about 250,000 customers a month. The online option of signing up to be a donor after applying for a driver’s license or ID dates back even longer.

PHOENIX – With Motor Vehicle Division offices currently limited to essential services that require in-person visits by appointment, the Arizona Department of Transportation strongly recommends that customers try going online, visiting Authorized Third Party offices or using the U.S. mail before seeking office appointments.

Due to the current public health situation, MVD offices cannot accept walk-in customers. 

PHOENIX - A project to modernize the computer system driving services for the Arizona Department of Transportation Motor Vehicle Division was successfully implemented over a three-day shutdown, providing better services for customers with a range of new online features. 

Services at MVD offices and those provided at Authorized Third Party offices remain unavailable for the time being while the computer system transition is finalized and tested.

The old saying for athletes is, “No pain, no gain.” 

At the Motor Vehicle Division we are all about reducing the pain of an office visit or using our services online. In fact, over the past few years we’ve made a lot of changes that have increased online service options and significantly reduced wait times in our offices. 

That’s the good news. There’s even better news to come, but, there’s a little bit of pain before we get to the better news.

You may have noticed our signs displaying messages about the public health situation. But the message about Service Arizona bears repeating.