Medical Review


Customers who received letters from the MVD Medical Review program telling them their driving privileges are suspended probably received them in error.

The letter has the heading below across the top.

page header - ADOT MVD - Administrative Action

These letters have dates between April 22—April 24.

To determine if you received this letter by mistake, activate or log in to your AZ MVD Now account at, go to the “Driver License ID” menu item and select "Verify My CDL Medical Status."  This will have current, accurate information on your license status.

MVD Now Menu Screenshot

We apologize for any inconvenience. 

MVD Medical Review Program

The Medical Review Program helps ensure that drivers are medically, psychologically and physically capable of safely operating a motor vehicle.

The Medical Advisory Board is a professional unit composed of qualified personnel to advise on medical criteria and vision standards for licensing drivers. We work with the Medical Advisory Board and the Arizona Office for Americans with Disabilities to establish and update driver licensing standards set forth in Arizona Administrative Code.

Drivers are reviewed in response to self-reported conditions and reports received from law enforcement, medical professionals, MVD offices and concerned citizens. These reports are reviewed to determine if the driver requires a re-examination of driving skills or written testing, or medical or psychological evaluation.

It is the responsibility of the driver to report to MVD any medical condition that may affect the ability to operate a motor vehicle safely. This information must be reported as soon as the medical condition allows.

For medical review information for a commercial driver license, check the Commercial Services section.

There are three ways to check your medical status. You can:

  • Email us using our secure email response system.
  • Call us at 602.255.0072 (Phoenix), 520.629.9808 (Tucson) or 800.251.5866 (everywhere else in Arizona).
    • Hearing/Speech Impaired TDD Phoenix: 602.712.3222
    • Hearing/Speech Impaired TDD elsewhere: 800.324.5425
  • Write to us at this address:

    Motor Vehicle Division
    P.O. Box 2100
    MD 818Z
    Phoenix, AZ 85001

For more information, please see the Medical Review FAQ.