PHOENIX – Need to make an in-office appointment at the MVD? Don’t pick up the phone, go online and pick the location and time that works best for you.

Customers can now go to the web and schedule an in-office appointment for any service at Arizona Department of Transportation Motor Vehicle Division offices. Previously, in-office appointments could be scheduled online for a selection of transactions.

“MVD is excited to give customers the ability to schedule their own in-office appointments at their convenience,” said MVD Director Eric Jorgensen. “This streamlines the process of setting up an MVD appointment."

Customers can schedule in-office appointments at AZMVDNow.gov, the primary online portal for MVD customers. After logging in, users can navigate to “Schedule an Appointment” and choose from the six options listed: Travel ID, ID/Driver License Renewal, Instruction Permit, Road Test, Motorcycle Road Test and Additional Services.

AZ MVD Now accounts are free and every person with an Arizona driver license, identification card, or vehicle registered in the state has an AZ MVD Now account. Since launching in April, more than 1.5 million accounts have been activated. To activate your account, go to AZMVDNow.gov and follow the prompts.

In addition to offering the ability to schedule in-office appointments, AZ MVD Now also allows customers to complete more than two-thirds of all MVD transactions and services, potentially taking away the need to visit an office for many customers.

Masks are required to be worn by all people – employees and customers – inside MVD offices.

PHOENIX – Eggs...bread...milk...vehicle registration renewal. Yes, renewing your vehicle’s registration can now be completed during a trip to the grocery store, and many other locations, too.

Through CheckFreePay® from Fiserv, the Arizona Department of Transportation Motor Vehicle Division is giving customers another convenient option to renew their vehicle’s registration.

“We’re constantly looking for solutions that give customers more options to complete transactions with MVD at their convenience,” said MVD Director Eric Jorgensen. “CheckFreePay is another convenient, easy way to renew a registration that some customers will appreciate.”

In 2019, more than 1.5 million registration renewal transactions were processed at in-person locations (MVD offices, kiosks or Authorized Third Party offices) and CheckFreePay gives those customers another option to complete their business with MVD.

CheckFreePay has more than 500 locations statewide, including more than 100 locations outside the Phoenix and Tucson metro areas. Most locations are in grocery and convenience stores and MVD customers can visit any of them and pay cash to renew their vehicle registration – Walmart stores will accept registration renewal payments in early 2021. Customers will need to provide the last two numbers of their vehicle’s VIN and record number, which can be found in the registration renewal mailer or email sent to customers. Upon paying, the registration will update instantly in MVD’s system and customers will receive their renewal tab in the mail.

Visit CheckFreePay.com to find locations near you and for more information. A convenience fee of $3 applies to each transaction. 

In addition to visiting a CheckFreePay location, MVD customers can continue to renew vehicle registrations online at AZMVDNow.gov or ServiceArizona.com, or visit an Authorized Third Party office.

PHOENIX – More in-office visits can now be scheduled online for Arizona Department of Transportation Motor Vehicle Division customers.

Earlier this month, MVD made it possible for customers to go online and schedule in-office appointments for instruction permits, vehicle road tests and motorcycle road tests. Customers can schedule appointments online at AZMVDNow.gov.

“We’re continually looking for opportunities where we can save customers time and add convenience,” said MVD Director Eric Jorgensen. “Perhaps nowhere else does the MVD mantra, ‘Out of line and safely on the road,’ ring more true than when combining online appointment scheduling and road tests.”

Applicants can schedule appointments for instruction permits and road tests at most MVD locations via AZMVDNow.gov. Applicants must meet all requirements before scheduling. For instance, the written exam must be passed before scheduling an appointment to get an instruction permit.

Adding to the online convenience, applicants can take the written exam online, using the Permit Test @ Home option available at AZMVDNow.gov. Upon passing, testers will receive information on what they need to do to receive their instruction permit.

While scheduling road tests is now more convenient, the content of those tests hasn’t changed and road test tips can be found at azdot.gov.

In addition to scheduling instruction permits and road tests online, customers can go to AZMVDNow.gov and also schedule in-office appointments for Travel ID and renewing a driver license. AZMVDNow.gov launched in April and more than 1.3 million Arizonans have activated their accounts. Two-thirds of all transactions, including common ones like registration renewals, sold notices, title transfers, ordering a duplicate license, updating insurance information, ordering a motor vehicle record and more can be done at AZMVDNow.gov. 

Arizona has a lot of unique features – like having a Motor Vehicle Division instead of a Department of Motor Vehicles.

But what might seem like a simple name difference can lead unsuspecting customers to unauthorized websites and scams when they’re simply searching for ways to do business online with the Arizona Department of Transportation Motor Vehicle Division.

That’s because many people may reflexively do a web search for the “Arizona DMV” or something similar, and that can lead them to websites that aren’t affiliated with ADOT.

“Azmvdnow.gov and ServiceArizona.com  are the only authorized web portals for the MVD, and people need to be wary of imitation sites that could be a scam,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards.

She added, “There are fraudulent websites falsely offering motor vehicle services such as Arizona driver licenses, IDs, and vehicle titles and registration. They can appear in searches with keywords such as MVD or DMV. The best protection for our customers is to activate their secure and personal AZ MVD Now account.”

More than two-thirds of MVD services are available through AZ MVD Now. They include popular options such as registration renewal, ordering a duplicate license, and getting a 3-day permit as well as newer online offerings like prepaid vouchers, electronic title services, updating insurance information, the Permit Test @ Home for those getting a learner’s permit, getting a motor vehicle record and many more. 

Activating an AZ MVD Now account takes just a few minutes. Every current MVD customer already has an account with their driver and vehicle information that’s waiting to be activated. Customers may go to azmvdnow.gov and follow the prompts for how to activate their account. The process is free and is protected by several security protocols that are explained on the site and in an accompanying “how-to” video for those who wish to view it. 

Additionally, ADOT does not offer MVD services through phone solicitations, nor does it endorse or advertise for online businesses claiming to provide MVD services.

There are legitimate Authorized Third Party businesses that are licensed and authorized to perform MVD transactions in person. A list of Authorized Third Party businesses can be found at azdot.gov/mvd.

PHOENIX -- Arizonans now have more options to show their support for charitable and other worthy causes with five new specialty license plates that debut today.

Specialty plates are available online through ServiceArizona.com. Most cost $25 each year, with an additional $25 per year if the plate is personalized. 

The plates making their first appearance today are: 

Alzheimer’s Awareness -- Available to everyone. $17 of the fee supports research to promote the scientific understanding and early detection of Alzheimer's disease and to educate Arizona residents about disease management.

Distinguished Flying Cross – Must be a recipient of the Distinguished Flying Cross medal (proof required) with $17 of the fee going to a special fund to benefit veterans in Arizona.

Fiesta Bowl -- Available to everyone with $17 of the fee supporting charities and programs across the state of Arizona designed to promote youth, sports and education.  

Habitat for Humanity – Available to everyone with $17 of the fee supporting Arizona families in need of decent, affordable housing.

Share the Road – Available to everyone with $17 of the fee going to both the Rob Dollar Foundation and the Uphill Into The Wind organization to promote road safety and awareness for cyclists and runners.

In addition to these new plates, the Arizona Historical Society, Northern Arizona University and Phoenix International Raceway plates sport new designs that have been available since July. 

In the Fiscal Year that ended June 30, the total statewide sales of specialty plates netted a new record of about $11.4 million for various causes and charities. 

Specialty plates are authorized by the Arizona legislature and have been offered since 1989. Authorized plate designs complete a review by law enforcement and the Arizona Department of Transportation. In all, there are now 71 license plate options for Arizona motorists.

PHOENIX - August is the Arizona Department of Transportation Motor Vehicle Division Saves Lives Month. Working with Donor Network of Arizona, the MVD urges all Arizonans to consider giving the gift of life by becoming an organ donor. 

“Organ and tissue donation is one of the best gifts you can give someone,” said MVD Director Eric Jorgensen. “Through our great partnership with the Donor Network of Arizona, we’re able to help make it easier for people to sign up and that’s especially important now as we face the ongoing public health emergency. It’s a great reminder that not only can you sign up during your driver license renewal, but you can do it online during the registration renewal process. It’s never been easier to become a donor.”

In 2019, 263,073 of the 280,531 new organ, eye and tissue donor registrations came from ADOT MVD. 

The story of Dylan Barrier is a great example. At 17 years old, Dylan was adamant about registering as an organ and tissue donor through the MVD. Just a year later, his life was cut short after a head injury from a skateboarding accident.  

Dylan’s love of life lives on in others who received his kidneys, lungs and tissue.

“That was Dylan’s goal in life: To help other people and do what he can to make other people’s lives better,” said Dylan’s mom, Stephanie Barrier.

About 3.9 million people in Arizona have registered as organ donors. Nearly 1,700 Arizona patients and more than 109,000 patients nationally are currently waiting for organ donations, said Nico Santos, Donor Network of Arizona media relations coordinator.

Since 2003, MVD and the Donor Network of Arizona have partnered to educate people about organ and tissue donation and make it easy for people to register. When applying for a driver license or identification card, registering to become an organ donor is as simple as checking a box. You can also sign up while renewing your vehicle registration.

Read more information about the Organ Donor Program on azdot.gov.