PHOENIX – Arizonans can now renew their vehicle registration while shopping at one of the world’s largest retailers.

Through CheckFreePay® from Fiserv, the Arizona Department of Transportation Motor Vehicle Division has made it possible for customers to renew vehicle registration with cash or debit at Walmart stores.

“We’re committed to giving customers convenient options to complete their business with MVD,” said Eric Jorgensen, MVD director. “Being able to renew vehicle registration during a trip to Walmart, as well as other grocery and convenience stores, is one more example of our promise to get Arizonans out of line and safely on the road.”

Since MVD engaged Fiserv in November, hundreds of Arizonans have renewed their vehicle registration at various CheckFreePay locations, enjoying the convenience of processing an MVD payment without making a trip to an MVD office. 

Customers can renew their vehicle registration at the Walmart Money Center. The last two numbers of their vehicle’s VIN and record number need to be provided and can be found in the registration renewal mailer or email sent to customers. Upon paying, the registration will update instantly in MVD’s system and customers will receive their renewal tab in the mail.

CheckFreePay from Fiserv is the largest processor of walk-in bill payments in the United States, processing more than 75 million transactions in 2019. Visit CheckFreePay.com to search for Arizona Department of Transportation and find a Walmart location near you. A convenience fee of $3 applies to each transaction.

In addition to visiting a CheckFreePay location, MVD customers can continue to renew vehicle registrations online at AZMVDNow.gov or ServiceArizona.com, or visit an Authorized Third Party office.

PHOENIX – Are you in the market for a new-to-you car? Thinking of selling your vehicle in a private-party sale?

Whether you’re a prospective buyer or a seller – or both – the Arizona Department of Transportation Motor Vehicle Division wants consumers to know steps they can take to protect themselves when selling or purchasing a used vehicle.

First, go to AZMVDNow.gov and activate your AZ MVD Now account. Everything needed to complete a typical private-party sale of a vehicle can be completed at AZMVDNow.gov, even the transfer of some vehicle titles via the convenient eTitle Transfer. Every person with an Arizona-issued driver license or vehicle registered in Arizona already has an account and more than 1.5 million accounts have been activated since AZMVDNow.gov launched last spring.

If you’re a buyer, you’ll want to ensure that there are no surprises in the vehicle’s history. An unscrupulous seller might tamper with the odometer, sell a stolen vehicle, attempt to cover up water or collision damage that wasn’t properly repaired or not disclose a lien. ADOT offers a variety of resources customers can use to gather information about a vehicle they’re interested in purchasing.

While buyers do most of their leg-work prior to purchase, the work for sellers in a private-party transaction comes after a price has been agreed upon. After receiving payment, a seller should sign-in to their account at AZMVDNow.gov and complete a “sold notice.” There is no cost to complete a sold notice and it can protect the seller if the car sold is involved in a crash or crime, is ticketed, or becomes abandoned, which carries a fine.

Transferring the title comes next and some titles can be transferred at AZMVDNow.gov via eTitle Transfer, saving a trip to an MVD office. A seller should be aware that if their vehicle was titled and owned in another state prior to moving to Arizona, it’s probable that the Arizona MVD will not have a copy of the vehicle title because it didn’t issue the title. In this case, the seller can sign the back of the title and have the signature notarized.

Before giving the car to the buyer, remove the license plate. The seller might be eligible to receive credit for registration fees previously paid on the vehicle, too.

Buying and selling a vehicle is a big purchase. If a deal seems too good to be true, it probably is. Take your time and consult this car-buying checklist to protect yourself.

PHOENIX – More than 1.5 million Arizonans have discovered the safest, fastest and most convenient way to complete services with the Arizona Department of Transportation Motor Vehicle Division.

Since launching in April 2020, more than 1.5 million Arizonans have activated their free AZMVDNow.gov account, giving them access to the primary online portal for MVD customers. 

“Today, more than ever, people are looking for contactless transactions and AZMVDNow.gov does that and so much more.” MVD Director Eric Jorgensen said. “With the AZ MVD Now portal, MVD offers more web-based services than ever before with more levels of security and that’s a big win for Arizonans.”

Here’s are some of the thing you can do with your AZ MVD Now account:

• Go online and schedule your own in-office MVD appointments.
• View information related to your vehicle, including title status, registration status, and MVD service history.
• Complete more than 30 services, like registration renewals, ordering a duplicate license, change of address, update insurance, title transfers, sold notices and more.

Every Arizonan with a credential – a driver license or identification card – or a vehicle registered in Arizona has an AZ MVD Now account. To activate the account, go to AZMVDNow.gov and follow the prompts. AZ MVD Now accounts are free and protected by several security protocols that are explained on the site and in an accompanying “how to” video.

PHOENIX – As part of a continued statewide effort to mitigate the spread of COVID-19 and protect the most vulnerable, Governor Doug Ducey has issued an Executive Order deferring renewals of standard driver licenses with an expiration date between March 1, 2020, and Feb. 28, 2021, by one year from their original expiration date. 

Prior to this extension, the deferral had applied to renewals of standard driver licenses (Class D and Class M) through Dec. 31, 2020. This action will minimize in-person visits to Arizona Motor Vehicle Division offices for older adults and help reduce the spread of COVID-19.

“We are working hard to ensure Arizona’s most vulnerable are kept safe during the pandemic,” said Governor Doug Ducey. “The standard Arizona driver license expires when an individual turns 65, and renewing a driver license currently requires an in-office visit. Many older adults have been making safe choices and limiting trips outside their home — and today’s order supports those responsible decisions.”

Under this Executive Order, all Arizona Peace Officer Standards and Training Board-certified law enforcement officers as well as state government agencies, county and municipal governments, and election officials will accept Arizona driver license cards with expiration dates between March 1, 2020, and Feb. 28, 2021, as valid identification for any purposes for which unexpired driver license cards would otherwise be accepted.

For example, a person whose standard driver license shows an expiration date of Feb. 10, 2021, will now expire Feb. 10, 2022.

Any driver may see their updated driver license expiration date at AZMVDNow.gov. Drivers have the option to order a duplicate license with the updated expiration date.

ADOT MVD will continue to defer requirements to renew Arizona driver licenses and driving permits, other than Class D and Class M licenses, that have an expiration date between March 1, 2020, and Sept. 1, 2020, by six months from the expiration date. Additionally, ADOT will defer requirements to submit a medical clearance card for the purposes of a commercial driver license through Feb. 28, 2021.

View the Executive Order HERE.

PHOENIX – The Donor Network of Arizona recognized two ADOT Motor Vehicle Division employees recently for their efforts promoting organ donation.

The Donor Network of Arizona honored Maddie Kinder, an MVD IT program manager, and Josh Lamey, MVD office manager at Apache Junction and Globe locations, among the organization’s 2020 Donation Champions.

Earlier this year, Kinder began implementation of an online process that will allow people to register as an organ donor by simply checking a box when requesting a duplicate driver license, instead of following a link to a registration page on another website. Thoughtful ideas like this are vital to growing the DonateLifeAZ Registry and saving more lives.

Lamey fosters an environment that encourages staff to become more familiar with the importance of organ donation. This summer, the lead customer service representative at the Apache Junction MVD office he manages created a bulletin board that showcases ‘thank you’ cards from donation recipients, providing an opportunity for MVD staffers to see the real-life impacts of organ donation.

“So many people on the MVD team do so much every day that contributes to increasing organ donors and saving lives,” MVD Director Eric Jorgensen said. “I’m proud of the leadership and dedication Maddie and Josh have shown. Their efforts are commendable and deserving of the recognition they received.”

MVD partners with Donor Network of Arizona to sign up organ donors and more than 95% of the organization’s new donor registrations come from MVD transactions. Become an organ donor by registering online.

PHOENIX – Need to make an in-office appointment at the MVD? Don’t pick up the phone, go online and pick the location and time that works best for you.

Customers can now go to the web and schedule an in-office appointment for any service at Arizona Department of Transportation Motor Vehicle Division offices. Previously, in-office appointments could be scheduled online for a selection of transactions.

“MVD is excited to give customers the ability to schedule their own in-office appointments at their convenience,” said MVD Director Eric Jorgensen. “This streamlines the process of setting up an MVD appointment."

Customers can schedule in-office appointments at AZMVDNow.gov, the primary online portal for MVD customers. After logging in, users can navigate to “Schedule an Appointment” and choose from the six options listed: Travel ID, ID/Driver License Renewal, Instruction Permit, Road Test, Motorcycle Road Test and Additional Services.

AZ MVD Now accounts are free and every person with an Arizona driver license, identification card, or vehicle registered in the state has an AZ MVD Now account. Since launching in April, more than 1.5 million accounts have been activated. To activate your account, go to AZMVDNow.gov and follow the prompts.

In addition to offering the ability to schedule in-office appointments, AZ MVD Now also allows customers to complete more than two-thirds of all MVD transactions and services, potentially taking away the need to visit an office for many customers.

Masks are required to be worn by all people – employees and customers – inside MVD offices.