For the most current information about MVD services and appointments, visit azdot.gov/mvd.

*** Updated information December 2020 ***

In December, Gov. Doug Ducey issued an Executive Order deferring requirements to renew standard driver licenses that have an expiration date between March 1, 2020, and February 28, 2021, by one year from their original expiration date.

MVD office visits are by appointment-only and masks are required to be worn in MVD offices. Some MVD office appointments – permit tests, road tests, Travel ID and driver license renewal – can be scheduled online at AZMVDNow.gov. Other MVD appointments can be scheduled by calling the statewide service number at 602.255.0072 between 8 a.m. and 4:30 p.m., Monday through Friday. Vist the Contact MVD page for more information.

Two-thirds of all MVD transactions can be completed online at AZMVDNow.gov and ServiceArizona.com. These include registration renewals, ordering a duplicate driver license, title transfers, sold notices, updating insurance information, and many more.

Customers can also complete many transactions at Authorized Third Party offices.

For more information: azdot.gov/mvd.

*** Original news release from March 2020 is below ***

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division reminds customers that all MVD office visits require an appointment. Only services that have to be done in person are available. This does not apply to Authorized Third Party providers.

To reduce the number of people who may require office visits, Gov. Doug Ducey last week issued an Executive Order extending the driver license expiration date by six months for anyone whose license expires between March 1 and Sept. 1.

In order to make an appointment, customers should call the statewide service number at 602.712.2700 between 7:30 a.m. and 4:30 p.m. Monday through Friday. In addition to setting up appointments, MVD agents will determine if a customer can get their MVD service online and assist if necessary.  More than two-thirds of MVD services are available at ServiceArizona.com.

For more information: azdot.gov/mvd.

PHOENIX – Arizona motorists who’ve had their Driver License suspended may now order a temporary six-month I.D. card online at ServiceArizona.com. Until now, this service required an in-person visit to an Arizona Department of Transportation Motor Vehicle Division office.

“People often need a valid I.D. in order to buy items at the store, go to the bank, and apply for a job among other things,” MVD Field Operations Administrator Mike Cryderman said. “When customers are faced with a suspended license, it makes having a temporary I.D. card vital.”

He added, “Offering this service more conveniently through ServiceArizona.com speeds up the process for these customers. It also has the effect of reducing customer traffic at MVD offices so we can better serve our customers who need to make an office visit.”

To get a temporary I.D. card, a customer must first have a suspended Arizona Driver License. The expiration date on the suspended license must be beyond the six months the temporary I.D. is valid. Also, the customer must already have an Arizona license photo that has been taken within the past 12 years on file with MVD in order for the temporary I.D. to be produced.

For more information: www.ServiceArizona.com

PHOENIX - Veterans of the U.S. military who operated large vehicles as part of their service may qualify for an Arizona Department of Transportation Motor Vehicle Division military skills test waiver when applying for a commercial driver license.

“The waiver is something that deserves more attention because it gives veterans who’ve honorably served this country more opportunities to use those skills once they return to civilian life,” said MVD Field Operations Administrator Mike Cryderman.

He added, “There’s a real need in this country for proficient commercial drivers, and the MVD is committed to assisting veterans with this kind of experience to appropriately get the credentials they need.”

The military skills test waiver applies to veterans who operated a military vehicle equivalent to a commercial vehicle within the last year.  The waiver requires the applicant to describe what kind of vehicle he or she operated, such as fifth wheel, truck tractor/semi-trailer, truck trailer combination, or single vehicles that meet certain commercial weight specifications. It also requires the applicant to obtain a commanding officer’s certification that the applicant has commercial driving experience in the military.

Tony Bradley, President and CEO for the Arizona Trucking Association said, “The simple fact is that veterans make great employees and we should encourage every veteran with experience driving heavy equipment to take advantage of the military skills test waiver. By utilizing the skills test waiver these veterans can get credit for the skills they learned in the military and start earning money as a commercial truck driver or heavy equipment operator.”

Potential applicants can find the waiver form (Form 96-0680) at www.azdot.gov/MVD.

PHOENIX – It’s one of the oldest rites of passage mixed in with a more modern twist: a newly-minted teenage driver showing off his or her new learner’s permit or license while taking a selfie in front of an MVD office. 

But the Arizona Department of Transportation Motor Vehicle Division wants to remind people to keep that moment hidden from potential ID thieves.

“Taking a selfie while showing your learner’s permit or driver license is a fun and popular way for new drivers to celebrate this milestone, but people do need to be careful about personal information that may be seen on those selfies,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards.

“Because the MVD is very conscious about protecting our customers’ personal information, we’ve set up “Safe Selfie” areas outside some of the largest and busiest MVD offices in Arizona,” she added. “We’re encouraging teens and parents to take the photo there and to make sure any personal information on the credential can’t be seen because once it gets on the internet it could be targeted by ID thieves.  Of course, no matter where you take the photo, it’s wise to keep private information concealed.”

The Safe Selfie area has a large poster showing an Arizona landscape with a highway sign that reads “New Driver” with a reminder to cover any personal identifying information such as name, address and license or permit number, all of which can be exploited by ID thieves.

Bowser-Richards added, “We want our newest customers to have fun with this moment and not have it ruined by ID theft. We view these Safe Selfie spaces are benefit to all of our customers.”

PHOENIX – The following statement is provided as an element of a settlement agreement addressing policies of the Arizona Department of Transportation Motor Vehicle Division involving those who hold federal Employment Authorization Cards:

The Arizona Department of Transportation, Motor Vehicle Division (“MVD”) has settled and resolved the litigation captioned Lucrecia Rivas Valenzuela, et al. v. Doug Ducey, et al., United States District Court Case Number CV-16-03072-PHX-DGC.  Based on recent court decisions and as part of this settlement, MVD has agreed to revise Policy 16.1.4 so that any federally issued Employment Authorization Card is primary identification for purposes of applicants establishing authorized presence under federal law for purposes of A.R.S. Section 28-3153.

PHOENIX – Arizonans who plan to use their driver license or ID card to get through security checkpoints at U.S. airports and other restricted, federally controlled facilities should take action to get an Arizona Voluntary Travel ID through the Arizona Department of Transportation Motor Vehicle Division.

The Transportation Security Administration will provide MVD informational flyers at its airport checkpoints in Flagstaff, Phoenix Mesa-Gateway, Phoenix Sky Harbor, Tucson International and Yuma International. The flyers advise passengers that starting Oct. 1, 2020, standard credentials won’t be accepted by the TSA.

“Now is a great time to get a Voluntary Travel ID because the federal deadline gets closer every day,” said MVD Director Eric Jorgensen. “MVD is making this process simple. Customers can go to ServiceArizona.com and make an office appointment. The website provides information about what documents that customers should bring with them to meet the REAL ID requirements for the Voluntary Travel ID. Appointments also help MVD offices run more efficiently, helping to get customers out of line and safely on the road.”

The Voluntary Travel ID is an Arizona driver license or ID card that meets the additional identification requirements of the federal REAL ID Act of 2005. Standard Arizona licenses or ID cards do not conform to the federal REAL ID requirements because of a state law that says those steps must be taken voluntarily by the license or card holder.

The cost is $25 for renewals and first-time issues. Per federal law, the credential is valid for eight years, in most cases. Customers whose photos need to be updated in the near future may wish to get the Voluntary Travel ID.

Forms of identification  required for a Voluntary Travel ID include one document such as a birth certificate or a passport that proves identity; one document that proves a Social Security number such as a Social Security card or W-2 form; and two documents such as utility bills or bank statements that prove Arizona residency.

For a list of examples of identification documents and for additional information, please visit the Voluntary Travel ID section of the ADOT website at azdot.gov/TravelID.