Driver License

Trips to the MVD eliminated for learners' permits

Trips to the MVD eliminated for learners' permits

SR24-1

Trips to the MVD eliminated for learners' permits

Trips to the MVD eliminated for learners' permits

March 1, 2018

Permit at Home

By Doug Nick / ADOT Communications

Fifteen years and six months.

Ask any parent and they will tell you that’s exactly the amount of time it takes for them to get gray hair, because that’s how old your kid has to be in order to get a learners’ permit.

This is a modern phenomenon, of course. Back in the day, parents didn’t have to think about this.

George Washington had a dad, and the father of the Father of our Country didn’t have to worry about his son George falling off his horse at the tender age of 10 or whatever. Nope, li'l Georgie just rode Ol' Paint without any thought of having a permit and instead used his brainpower to invent America.

Julius Caesar, remember him? His mom never gave one thought to Jules taking the chariot for a spin when he was a lad. Instead, she spent her time in the kitchen inventing a great salad…

But today, well, we have paperwork because getting behind the wheel is kind of a big deal. No, it’s actually a REALLY BIG deal, and we want every driver to be well-informed about driving laws and procedures during the learning process that happens before getting an actual Driver License. But we also want to make the process for getting the Learners’ Permit more efficient.

It’s called the Permit Test @ Home, and it will mean one less reason to drive to the MVD to take a written test, which means Junior can take the test in your family room and spend more time doing homework. Yea!

The Permit Test @ Home is available to parents by setting up a free personal AZ MVD Now account, which you find at ServiceArizona.com. The parent or guardian will then register their teen for the Permit Test @ Home and agree to the terms. Parents must certify that they will proctor the exam fairly, which, as you will see in a moment comes with the added motivation of the survival instinct. For teens under the age of 18, the application must be signed by a parent or guardian who is responsible for damage caused by negligence or the willful misconduct of the child. Also, state law requires that any child with a permit may only drive with a licensed driver in the front seat. That’s a pretty strong motivation for the licensed driver, who is usually dear ol’ mom or dad, to ensure the permit holder has faithfully learned enough to pass the test.

Oh, we should also mention that one thing hasn’t changed: to get an actual Driver License at the age of at least 16, potential drivers will still have to take a road skills course. That’s in a car, not a horse… or a chariot. Times change, and so does MVD.

It's wise to plan ahead, even with 2020 a few years off

It's wise to plan ahead, even with 2020 a few years off

SR24-1

It's wise to plan ahead, even with 2020 a few years off

It's wise to plan ahead, even with 2020 a few years off

August 8, 2017

Sample License

By Doug Nick / ADOT Communications

If you’re a wise person, you plan ahead.

It’s good advice for most things, especially events like retirement, a major purchase or that once-in-a-lifetime vacation.

Let’s stop at “vacation” for a moment. For most, vacations involve some travel, and that may mean flying. And getting to your gate entails the ritual of providing identification that’s acceptable to the Transportation Security Administration.

Planning ahead is the wisest course, even if Oct. 1, 2020, is still a few years off.

When that date rolls around, the federal government will require your driver license or ID to be compliant with the federal REAL ID Act if you want to use it to enter a federally controlled facility such as an airport.

Under Arizona law, if you want a REAL ID-compliant driver license or ID, you need to specifically ask for it. At the Motor Vehicle Division, we call it the Voluntary Travel ID, and it’s a credential that has a yellow star in the upper right-hand corner.

You can easily get one when you renew your photo, get your first license or want to change from your current credential.

The cost is $25, and you’ll need to bring additional forms of ID and proof of residence to meet requirements of the federal law.

For example, you would need a valid passport or birth certificate or permanent resident card; a Social Security card or W-2 form; and two forms proving residency, such as a utility bill, bank statement or voter registration card. The video above has details.

These are just some examples. For a complete list, please visit azdot.gov/mvd. You can also go to tsa.gov for information from the TSA.

Oct. 1, 2020 seems far away, but it isn't too early to start planning. Having that great vacation is special; don’t let an ID problem slow you down.

Updated Arizona Driver License Manual now available online

Updated Arizona Driver License Manual now available online

I-17 101 traffic interchange

Updated Arizona Driver License Manual now available online

Updated Arizona Driver License Manual now available online

July 18, 2017

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division has released the updated Arizona Driver License Manual on the ADOT website. In addition to providing basic information essential to safe driving, the newest version of the manual also includes language to educate motorists on handling law enforcement traffic stops.

The Arizona Department of Public Safety, in partnership with local law enforcement agencies, created the language that outlines best practices for motorists who are pulled over.

The full details are contained in Section 7 of the manual, pages 56-57, which can be found here: www.azdot.gov/manual.

Among the major points detailed in this section are:

  • When observing a law enforcement vehicle with its lights on, a driver should yield to the right side of the road and stop in a safe location off the main roadway as soon as practical unless the officer directs the driver to a different location in a safe spot.
  • Drivers should comply with a law enforcement officer’s orders and failure to do so can result in an arrest.
  • Drivers should put the car in park and remain in the vehicle, and all occupants should keep their seat belts fastened. The driver should keep his or her hands on the steering wheel, wait for the officer to make contact, consider lowering the windows to help the officer see and hear inside the vehicle, turn on the interior light if it’s nighttime, and inform the officer of any weapons that may be in the vehicle.
  • Drivers should not reach around inside the vehicle unless informing the officer and receiving permission, nor should drivers get out of the vehicle unexpectedly or approach the officer.

For more information: azdot.gov/mvd.

Video: Agreement establishes driver license reciprocity between Arizona, Republic of Korea

Video: Agreement establishes driver license reciprocity between Arizona, Republic of Korea

SR24-1

Video: Agreement establishes driver license reciprocity between Arizona, Republic of Korea

Video: Agreement establishes driver license reciprocity between Arizona, Republic of Korea

July 4, 2017

By Caroline Carpenter / ADOT Communications

New driver license reciprocity agreement between Arizona and the Republic of Korea will allow drivers on extended stays to avoid a driving test.

The reciprocity agreement will make doing business and studying in Arizona easier for Republic of Korea citizens. Arizonans living in the Republic of Korea will receive the same benefit.

The video above shows the signing ceremony with ADOT Director John Halikowski and Key Cheol Lee, the Republic of Korea consul general in Los Angeles.

The MVD website has more information on foreign reciprocity with other countries.

Continuous Improvement: New MVD hours reduce wait times

Continuous Improvement: New MVD hours reduce wait times

SR24-1

Continuous Improvement: New MVD hours reduce wait times

Continuous Improvement: New MVD hours reduce wait times

June 21, 2017

MVD Interior

By Doug Nick / ADOT Communications

You know how football fans love to tailgate hours or even days before a big game?

That’s kind of what lining up at an Arizona Department of Transportation Motor Vehicle Division office used to be like in the early morning.

The only thing missing, was, well… fun.

We get that, so we made some changes.

2017-0621-mvd-outside2

A MVD Building

A few months ago in Tucson we started opening up MVD offices at 7:30 instead of 8 a.m. That allows us to be more flexible in how we schedule our employees. Some come in a bit earlier than others, and that means we can spread things out more evenly throughout the day.

This has worked so well in Tucson, we’re now doing it in the Phoenix area too – 15 offices in all. We wrote about it on 6/20/2017.

We’re moving customers through our locations more efficiently. That’s a big deal during peak times like early in the morning, the lunch hour and later in the day. Flexing schedules means fewer gaps when employees are at lunch or on a break and we can have more service windows open.

It also allows our staff people to catch up on many of the paperwork tasks that build up during the day. Taking care of those on an ongoing basis means there’s a lot less to go through at closing time, and we’ve reduced overtime costs significantly. That’s a huge savings to you, the taxpayer.

And because we’re making so many service improvements, we’re going to the next level in continually training our employees. To do that, our offices in Phoenix and Tucson will open at noon on the second Wednesday of every month, starting July 12th.

The expanded office hours combined with the modified schedule on the second Wednesday of each month provide an overall increase of six hours a month during which customers may receive services at an urban MVD office.

Of course we’d love to see you, but you may not need to visit at all. Remember, more than half of the things you need to do with MVD can be done online at ServiceArizona.com.

MVD: Getting you out of line and safely on the road.

From the Director: Facial recognition training, software protecting your identity

From the Director: Facial recognition training, software protecting your identity

SR24-1

From the Director: Facial recognition training, software protecting your identity

From the Director: Facial recognition training, software protecting your identity

May 5, 2017

By John Halikowski / ADOT Director

I’ve grown accustomed to your face ...

Sound familiar? It is a song from the Broadway musical “My Fair Lady.” The song could also represent ADOT’s efforts in the use of facial recognition software to fight identity theft in Arizona.

ADOT first implemented facial recognition technology in 2015 for use by our Motor Vehicle Division.  The technology allows our MVD personnel to look at a driver license photo and identify features on a person’s face. From there, the system can compare those features to every other photo in MVD’s database.

If there is a match in the system, there is now the potential problem of someone using another person’s identity to obtain a driver license or identification card. When that happens, MVD alerts ADOT’s Office of Inspector General to conduct an investigation. Our detectives, who have received FBI facial-recognition training, perform three levels of review to determine if identity theft has occurred. If the investigation proves fraudulent activity, law enforcement officials are notified and prosecution can take place.

I commend our employees at MVD and ADOT’s detectives for their efforts in protecting the people of Arizona. The use of facial recognition software is critical to our efforts to protect the identities of Arizona citizens and prevent fraud involving state-issued driver licenses and identified cards.

“I’ve Grown Accustomed to Your Face” should only be heard on stage, not here at ADOT.

 


 

Director-Halikowski-headshot

 

This post originally appeared on ADOT Director John Halikowski's 
LinkedIn page. He has led the agency since 2009.

 

 

 

More and more Authorized Third Party providers offering driver license services

More and more Authorized Third Party providers offering driver license services

SR24-1

More and more Authorized Third Party providers offering driver license services

More and more Authorized Third Party providers offering driver license services

January 11, 2017

Authorized Third Party Services Page

By Doug Nick / ADOT Communications

Your dad may have warned you to never get out of line. He was probably right, but at the risk of being rebels the good folks at the Motor Vehicle Division actually want you to get out of line … and safely on the road.

Lots of things have been done to help us reach that goal, and more of them are available right now.

For example, you’ve seen those Authorized Third Party providers that offer many of MVD’s services? They’re convenient supplements to MVD locations when you need to do something that requires an office visit.

Not all of these partner providers are set up to do testing for driver licenses and take photos, but we’re adding more all the time. And that’s good news for you.

As we shared today, there are now 22 Third Party providers operating 33 locations throughout Arizona where taking the driving tests and getting that fabulous photo taken are no problem at all.

This means more options and you can get out of line!

Dad won’t mind.

Here's our full list of MVD Authorized Third Party providers.

2020 is the year to keep in mind for air travel and your state credential

2020 is the year to keep in mind for air travel and your state credential

SR24-1

2020 is the year to keep in mind for air travel and your state credential

2020 is the year to keep in mind for air travel and your state credential

January 5, 2017

Voluntary Travel ID Sample

By Steve Elliott / ADOT Communications

We've received some questions about Transportation Security Administration signs at airports listing Jan. 28, 2018, as the date when travelers in some other states will need to make alternate arrangements for identification rather than using their driver licenses or state-issued IDs.

For the record, current Arizona driver licenses and state identification cards are valid for air travel until Oct. 1, 2020. Arizona is among states that have extensions to comply with the REAL ID Act because it's offering a Voluntary Travel ID that meets REAL ID requirements.

The signs you'll see at airports are directed toward travelers from a list of states that doesn't include Arizona.

Please visit azdot.gov/TravelID for more information on Arizona's Voluntary Travel ID, including who may want to consider getting one now.

Rest assured your current Arizona driver license or state ID is going to be accepted at airports until Oct. 1, 2020. And the Voluntary Travel ID, which costs $25 and is valid for up to eight years, is available for those who wish to continue using their state credential for air travel after that date.

Current Arizona driver licenses, IDs are valid for air travel until Oct. 1, 2020

Current Arizona driver licenses, IDs are valid for air travel until Oct. 1, 2020

I-17 101 traffic interchange

Current Arizona driver licenses, IDs are valid for air travel until Oct. 1, 2020

Current Arizona driver licenses, IDs are valid for air travel until Oct. 1, 2020

January 5, 2017

PHOENIX – Current Arizona driver licenses and state identification cards are valid for air travel until Oct. 1, 2020.

Period.

The Arizona Department of Transportation is sharing that message with travelers who may be confused by new Transportation Security Administration placards posted at airports. These notices say that beginning on Jan. 28, 2018, travelers using a driver license or state ID for travel will need one from a state compliant with the federal REAL ID Act or a state with an extension for compliance.

Arizona is among states granted federal exemptions allowing valid driver licenses and state IDs to be used for travel until Oct. 1, 2020. That’s because Arizona has started offering a voluntary ID that meets REAL ID Act requirements.

Arizonans have the option now to obtain a Voluntary Travel ID. It’s available by appointment at Motor Vehicle Division offices or without an appointment at an Authorized Third Party provider offering driver license services. It costs $25 and in most cases is valid for eight years.

Please visit azdot.gov/TravelID for more information on the Voluntary Travel ID and the documents required to get one, to schedule an appointment to get a Voluntary Travel ID at an MVD office or to locate an Authorized Third Party offering driver license services. You also can schedule an MVD appointment to get a Voluntary Travel ID via ServiceArizona.com.

You can now print duplicate temporary driver licenses or IDs at home

You can now print duplicate temporary driver licenses or IDs at home

I-17 101 traffic interchange

You can now print duplicate temporary driver licenses or IDs at home

You can now print duplicate temporary driver licenses or IDs at home

November 1, 2016

PHOENIX – The Arizona Department of Transportation Motor Vehicle Division has added another transaction to the growing list of things drivers can do at home to avoid lines at MVD offices.

Customers applying for a duplicate driver license or ID card can now print their temporary credentials at home using plain paper. MVD has eliminated the requirement that those credentials be printed on special blue-tinted stock used only at MVD locations.

“There was a misconception that the paper used by MVD to print temporary credentials added a level of security, but that wasn’t the case,” Motor Vehicle Division Director Eric Jorgensen said. “Making this change means people can do this from the comfort of their home on ServiceArizona.com and MVD staff have more time to serve people who need to visit an office. It’s one more way that MVD is getting customers out of line and safely on the road.”

A temporary credential, a receipt showing that the customer has applied for a duplicate driver license or ID, is used until the customer receives the permanent credential through the mail.

Processing duplicate or replacement credentials is the second most common transaction in MVD offices. Lowering the number of transactions that must be done in person helps the division reduce office waiting times and serve customers more efficiently.

The change doesn’t entirely eliminate the use of the blue-tinted MVD credential form, which will still be required for commercial driver license and permit applications. Customers obtaining their first driver license or ID or who need a photo update will also need to come to an MVD location.