MVD

Because we live in a digital world, more MVD services are going online.

ADOT's Motor Vehicle Division has made hundreds of improvements over the past year to improve customer service.

PHOENIX – A criminal investigation by the Arizona Department of Transportation led to the arrest of the owner of a former Authorized Third Party business in the Valley who fraudulently used vehicle titles to obtain loans from banks and other institutions.

Be careful which website you use for MVD transactions.

PHOENIX – Opening a new customer service location usually means cutting a ribbon at the door, but that can’t happen at the newest Arizona Department of Transportation Motor Vehicle Division offices because they’re located entirely in cyberspace.

An analysis of MVD customer traffic for the 2017 fiscal year shows that the upsurge in online usage at ServiceArizona.com and its associated kiosks is essentially the same amount of traffic experienced at two large urban “brick and mortar” MVD offices.

PHOENIX – The E-Verify process just got more secure for Arizona employers.

The Arizona Department of Transportation Motor Vehicle Division has signed an agreement with the U.S. Department of Homeland Security (DHS) that makes it possible for DHS to verify the validity of driver’s license and ID cards against the MVD database. 

Updates at the MVD Regional Service Center in Tucson means better customer service.

Change is in the air the MVD and customers are benefiting.

PHOENIX – Beginning this Wednesday, July 12, Arizona Department of Transportation Motor Vehicle Division offices in the Phoenix and Tucson areas will open at noon on the second Wednesday of each month to accommodate expanded employee training.

MVD continues to improve its technical infrastructure, and added continuing education and other staff training is designed so employees have the tools and knowledge needed to implement these improvements on an ongoing basis.

Visit historic Route 66 without leaving your sofa on our photo tour.

The Arizona MVD is opening early to move you through the MVD faster and more efficiently.

PHOENIX – Hate lining up in the morning to be the first person through the door at an MVD office? The Arizona Department of Transportation Motor Vehicle Division is doing something about it.

For the past few weeks, MVD has been opening the doors at its Phoenix-area offices at 7:30 a.m. to see if it would help continue reducing the amount of time people need to spend at an MVD location.

PHOENIX – Need to visit an MVD office? Leave that novel at home, you won’t need it to pass the time because the average time people spend at an Arizona Department of Transportation Motor Vehicle Division office has been cut in half in 2017 compared to last year.

So far in 2017, customers at the 15 MVD offices in metro Phoenix and Tucson are averaging fewer than 30 minutes from the moment they enter an office to the time they leave ‒ a trend that began in February and continues today.

Watch the video presentation of the award for best license plate. You'll also catch a few classic cars sporting the Route 66 plate.

Two new features on ServiceArizona.com involve something the law says every vehicle owner must have: insurance.

PHOENIX – Having insurance for your car, truck or other motor vehicle isn’t just a wise idea, it’s the law. Now the Arizona Department of Transportation Motor Vehicle Division has added two options to help customers report their insurance information online at ServiceArizona.com.

Filling out a Sold Notice only takes a few minutes but it can keep you out of a lot of trouble.

PHOENIX – Selling your car to the guy down the street, online or to a family member is a concept that probably goes back as far as Henry Ford himself. But the Arizona Department of Transportation Motor Vehicle Division reminds you that reporting a private sale makes good sense and may keep you out of court.

Filling out a Sold Notice is simple and there is no fee. It should be completed within 10 calendar days of selling your vehicle and it can be done anytime online at ServiceArizona.com.

TUCSON – Getting customers out of line and safely on the road doesn’t usually mean literally breaking down walls, but for one Arizona Department of Transportation Motor Vehicle Division office, it’s a way to continue making improvements for customers.

The Tucson Regional office, located southeast of downtown Tucson at 3565 S. Broadmont Drive, has been undergoing renovations to create a more open, orderly and customer-friendly layout. Completing this work will require a temporary two-day closure on Thursday, May 18, and Friday, May 19.

If you have a comment, complaint or compliment for ADOT or the MVD, here is the best way to contact us.