With fire restrictions in place, and to ensure the safety of staff and customers, the Arizona Department of Transportation Motor Vehicle Division office in Globe is temporarily closed. There is no timetable for reopening. 

Customers can complete MVD services by going online at www.azmvdnow.gov or www.servicearizona.com; or call MVD at 602-255-0072.

Two-thirds of all MVD services and transactions can be completed online at www.azmvdnow.gov. Here’s a sampling of what can be done online:

• Renew vehicle registration
• Renew driver license
• Order a replacement driver license or ID card
• Change your address
• Order specialty and personalized license plates
• Submit a sold notice

PHOENIX – The worldwide aluminum shortage that’s constraining production for various industries means there is a temporary interruption in the production of Arizona license plates.

Arizona Correctional Industries (ACI) is a branch of the Arizona Department of Corrections, Rehabilitation and Reentry and has long produced license plates for the Arizona Department of Transportation Motor Vehicle Division. ACI did not receive a scheduled delivery of aluminum and currently has none in stock for production. MVD has engaged another vendor, Intellectual Technology, Inc., on an interim basis, as part of MVD’s continuity of operations plan, but the needed switch will result in a delay.

Customers who ordered plates after May 21 will begin receiving most specialty plates the week of June 7, with standard plates beginning to arrive the week of June 14 from the ADOT fulfillment center.

“We regret that customers will experience this delay,” MVD Director Eric Jorgensen said. “When we learned that our primary vendor didn’t receive the aluminum it was expecting, MVD immediately implemented its backup plan with ITI, a vendor we’ve worked with before, to ensure that plate production could begin as quickly as possible.”

Despite this delay, MVD will continue to process and issue license plate numbers for vehicles. As long as the proper information has been submitted before expiration of a vehicle’s temporary permit, it will show in MVD’s system as valid for law enforcement officers. MVD is in contact with law enforcement agencies statewide, auto dealers, fleet services, commercial trucking groups and other stakeholders, informing them of the situation.

If customers have questions, they can contact MVD at 602-255-0072.

ACI and MVD are not alone in feeling the pinch when it comes to aluminum. At least two other states have encountered license plate production issues in recent months because of supply-chain issues. Other industries, like canned-beverage makers and HVAC companies, have been constrained, too. Even the vendor for the aluminum ADOT uses to produce highway signs is experiencing a delay because it is waiting on material. ADOT has product on-hand and operations are not expected to be affected, at this time.

When production of license plates resumes, customers and motorists will see a new font being used. MVD has been considering a font change for some time, but doing so would have caused an interruption in production. That makes this an ideal time to implement the new font.

PHOENIX – The Arizona Department of Transportation’s Motor Vehicle Division office in Tuba City will soon be more welcoming to customers.

ADOT is replacing Customer Service Representative workstations inside the building, which will create more interior space for customers. In order to make those and other improvements,the office will be closed to customers June 3-8.

Customers who need to complete MVD services during the closure can go online at AZMVDNow.gov or ServiceArizona.com; visit another MVD or Authorized Third Party office location; or call MVD at 602-255-0072.

In addition, MVD locations on the Navajo Nation and in the communities of Holbrook, Flagstaff, Page, and Winslow are also available during normal business hours. 

Two-thirds of all MVD services and transactions can be completed at AZMVDNow.gov. Here’s a sampling of what can be done online:

• Renew vehicle registration
• Renew driver license
• Order a replacement driver license or ID card
• Change your address
• Order specialty and personalized license plates
• Submit a sold notice

More than 2 million Arizonans have activated their accounts and are taking advantage of convenient, self-serve options to complete their business with MVD.

PHOENIX – Residents of Chinle and nearby communities will soon be welcomed by a newer and larger ADOT Motor Vehicle Division office when they complete their vehicle- and driver-related services.

The new MVD building at the Apache County Complex on US Highway 191 is scheduled to open to the public on Monday, March 29. This building replaces the current one, which has been in use since 1971. At 2,487 square feet, the new MVD office will be almost 50% larger than the current office.

“ADOT MVD is pleased to open this new building in Chinle,” MVD Director Eric Jorgensen said. “The current building has outlived its usefulness and the new one will have more room inside the office, better parking and help MVD continue to offer a high level of customer service.”

As part of the opening of the new building, the current building will be closed Thursday and Friday, March 25-26, so computer equipment can be moved, connected and tested, as well as completing work to connect utilities. Customers who need to complete MVD services during the two-day closure can go online at AZMVDNow.gov or ServiceArizona.com; visit another MVD or Authorized Third Party office location; or call MVD at 602-255-0072.

While the new building will open to the public March 29, construction work to complete the parking lot will continue through April. A temporary parking area will be used and customers should stay within barriers and observe posted directions. Because of construction in the parking lot, road tests will not be available March 25-April 30.

PHOENIX – Arizonans can now renew their vehicle registration while shopping at one of the world’s largest retailers.

Through CheckFreePay® from Fiserv, the Arizona Department of Transportation Motor Vehicle Division has made it possible for customers to renew vehicle registration with cash or debit at Walmart stores.

“We’re committed to giving customers convenient options to complete their business with MVD,” said Eric Jorgensen, MVD director. “Being able to renew vehicle registration during a trip to Walmart, as well as other grocery and convenience stores, is one more example of our promise to get Arizonans out of line and safely on the road.”

Since MVD engaged Fiserv in November, hundreds of Arizonans have renewed their vehicle registration at various CheckFreePay locations, enjoying the convenience of processing an MVD payment without making a trip to an MVD office. 

Customers can renew their vehicle registration at the Walmart Money Center. The last two numbers of their vehicle’s VIN and record number need to be provided and can be found in the registration renewal mailer or email sent to customers. Upon paying, the registration will update instantly in MVD’s system and customers will receive their renewal tab in the mail.

CheckFreePay from Fiserv is the largest processor of walk-in bill payments in the United States, processing more than 75 million transactions in 2019. Visit CheckFreePay.com to search for Arizona Department of Transportation and find a Walmart location near you. A convenience fee of $3 applies to each transaction.

In addition to visiting a CheckFreePay location, MVD customers can continue to renew vehicle registrations online at AZMVDNow.gov or ServiceArizona.com, or visit an Authorized Third Party office.

PHOENIX – Are you in the market for a new-to-you car? Thinking of selling your vehicle in a private-party sale?

Whether you’re a prospective buyer or a seller – or both – the Arizona Department of Transportation Motor Vehicle Division wants consumers to know steps they can take to protect themselves when selling or purchasing a used vehicle.

First, go to AZMVDNow.gov and activate your AZ MVD Now account. Everything needed to complete a typical private-party sale of a vehicle can be completed at AZMVDNow.gov, even the transfer of some vehicle titles via the convenient eTitle Transfer. Every person with an Arizona-issued driver license or vehicle registered in Arizona already has an account and more than 1.5 million accounts have been activated since AZMVDNow.gov launched last spring.

If you’re a buyer, you’ll want to ensure that there are no surprises in the vehicle’s history. An unscrupulous seller might tamper with the odometer, sell a stolen vehicle, attempt to cover up water or collision damage that wasn’t properly repaired or not disclose a lien. ADOT offers a variety of resources customers can use to gather information about a vehicle they’re interested in purchasing.

While buyers do most of their leg-work prior to purchase, the work for sellers in a private-party transaction comes after a price has been agreed upon. After receiving payment, a seller should sign-in to their account at AZMVDNow.gov and complete a “sold notice.” There is no cost to complete a sold notice and it can protect the seller if the car sold is involved in a crash or crime, is ticketed, or becomes abandoned, which carries a fine.

Transferring the title comes next and some titles can be transferred at AZMVDNow.gov via eTitle Transfer, saving a trip to an MVD office. A seller should be aware that if their vehicle was titled and owned in another state prior to moving to Arizona, it’s probable that the Arizona MVD will not have a copy of the vehicle title because it didn’t issue the title. In this case, the seller can sign the back of the title and have the signature notarized.

Before giving the car to the buyer, remove the license plate. The seller might be eligible to receive credit for registration fees previously paid on the vehicle, too.

Buying and selling a vehicle is a big purchase. If a deal seems too good to be true, it probably is. Take your time and consult this car-buying checklist to protect yourself.

PHOENIX – More than 1.5 million Arizonans have discovered the safest, fastest and most convenient way to complete services with the Arizona Department of Transportation Motor Vehicle Division.

Since launching in April 2020, more than 1.5 million Arizonans have activated their free AZMVDNow.gov account, giving them access to the primary online portal for MVD customers. 

“Today, more than ever, people are looking for contactless transactions and AZMVDNow.gov does that and so much more.” MVD Director Eric Jorgensen said. “With the AZ MVD Now portal, MVD offers more web-based services than ever before with more levels of security and that’s a big win for Arizonans.”

Here’s are some of the thing you can do with your AZ MVD Now account:

• Go online and schedule your own in-office MVD appointments.
• View information related to your vehicle, including title status, registration status, and MVD service history.
• Complete more than 30 services, like registration renewals, ordering a duplicate license, change of address, update insurance, title transfers, sold notices and more.

Every Arizonan with a credential – a driver license or identification card – or a vehicle registered in Arizona has an AZ MVD Now account. To activate the account, go to AZMVDNow.gov and follow the prompts. AZ MVD Now accounts are free and protected by several security protocols that are explained on the site and in an accompanying “how to” video.