Arizona Management System (AMS)

MVD has unveiled the eTitle online service, which gives many customers the option to do this transaction on their computer, tablet or mobile device.

The MVD has been making improvements, and customers are noticing.

Opening Arizona Department of Transportation Motor Vehicle Division offices at 7:30 a.m. has proven to be a popular success at an additional 11 locations where expanded hours have improved overall customer service.

We wrap up our celebration of National Engineers Week with a big continuous improvement win that's helping us deliver more highway projects on schedule.

With approximately 150 state highway construction projects scheduled to start in any given year, Arizona Department of Transportation engineers constantly look for ways to save time and money in designing and building these much-needed improvements.

It just became easier to do business with the Arizona Department of Transportation Motor Vehicle Division.

Safety inspection training to continue in 2018.

The MVD just had its best month ever! It's not the number of transactions we're talking about, it's customer service.

ADOT's culture of continuous improvement looks has employees looking for cost savings everywhere, including the trunk of old vehicles.

An ADOT innovation gets drivers back on the freeway faster after a maintenance closure.

PHOENIX – After asphalt lanes get a rejuvenating seal designed to reduce cracking and extend the life of pavement, an innovation by Arizona Department of Transportation employees allows crews to reopen freeways faster.

Using scrap metal, ADOT maintenance workers fashioned what’s essentially a reverse stencil – a diamond-shaped template that keeps the oil-based seal off of white HOV markings within lanes. They also designed a metal arm to lift and transport the template from one HOV diamond to the next.

Because we live in a digital world, more MVD services are going online.

ADOT's Motor Vehicle Division has made hundreds of improvements over the past year to improve customer service.

PHOENIX – An Arizona Department of Transportation safety training program for commercial vehicle drivers using international ports of entry is proving so popular with trucking companies and government officials in Mexico that ADOT has doubled the number of training sessions planned for this fall.

PHOENIX – Opening a new customer service location usually means cutting a ribbon at the door, but that can’t happen at the newest Arizona Department of Transportation Motor Vehicle Division offices because they’re located entirely in cyberspace.

An analysis of MVD customer traffic for the 2017 fiscal year shows that the upsurge in online usage at ServiceArizona.com and its associated kiosks is essentially the same amount of traffic experienced at two large urban “brick and mortar” MVD offices.

ADOT continues to improve efficiency at our international ports of entry to support commercial traffic and boost the economy.

PHOENIX – Since the Arizona Department of Transportation began using facial recognition technology and training in 2015 to protect Arizonans from identity theft, detectives have brought more than 100 cases to court.

It’s a process that begins when a person applies for or renews a driver license or ID card at a Motor Vehicle Division office or Authorized Third Party business, and it is a seamless part of the customer’s visit.

This video explains how one employee's suggestion on wiper fluid has paid big dividends at our vehicle maintenance shops.

PHOENIX – A popular smartphone messaging app is helping to make Arizona roads safer for motorists and truck drivers while reducing congestion at the international border and boosting Arizona’s economy.

As part of a first-of-its-kind safety certification program for truck drivers and trucking firms in Mexico, the Arizona Department of Transportation is using WhatsApp to help qualified drivers and mechanics know whether their trucks meet Arizona safety requirements before heading to the border.

PHOENIX – Starting this week, the timing of ramp-meter signals along southbound State Route 51 (Piestewa Freeway) are being adjusted to respond to the flow of morning rush-hour traffic, expanding an Arizona Department of Transportation program that began last fall along the freeway’s northbound on-ramps.